About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

As an Business Insights Analyst for AI Data Service and Operations, you will be responsible for analyzing market trends, conducting competitor analysis and providing actionable insights to drive business decisions. The ideal candidate will have a strong background in market research and data analysis, with a keen interest in artificial intelligence and machine learning. This role requires a deep understanding of the AI data annotation industry, including emerging trends, competitive landscape, and regulatory environment.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.


Responsibilities
- Conduct comprehensive market research to identify industry trends, competitive landscape, risks and opportunities in the AI data annotation sector.
- Keep close to business operations to understand the priorities, challenges, etc. and provide relevant research findings to support the business.
- Independently lead a research scope from start to end, such as scoping of requirements, fieldwork, report writing, presentation of findings.
- Make use of both quantitative and qualitative analysis methods to deliver a well-rounded research finding.
- Monitor and generate regular trend reports to evaluate the impact of the latest developments in the AI industry, regulatory changes, and other external factors on our operations.
- Stay up-to-date with the latest developments in AI and machine learning, particularly as they relate to data annotation and labeling.
- Participate in industry conferences, webinars, and other events to network with key stakeholders and gather relevant insights.