Description

Overview:

In this role, you'll be responsible for verifying benefits, reactivating patients, answering inbound calls, following up on appointment calls, making outbound calls, scheduling and rescheduling appointments, managing EMR (Prompt), and monitoring the clinic’s virtual kiosks.

Perks:

• Health Maintenance Organization (HMO)
• Government-mandated benefits
• Up to PHP 35K (depending on years of experience)
• 13th month pay
• Transportation allowance
• Opportunities for career growth and development
• Fun and supportive working environment

Site Location:

• Davao Site - 4F & 5F, La Cima Building, JLN, 2, Palma Gil St, Poblacion District, Davao City
• Cebu - Remote/Safe Base WFH

Requirements

• Comfortable working with US-based clinics and physicians
• Must have experience in Prompt EMR, EHR, insurance verification, patient confirmation, and inbound calling
• Experience in medical billing and coding is a plus!
• Soft skills such as empathy are essential as you may be talking to people who have medical issues
• Proficient in both written and verbal English
• Organized and detail-oriented
• Must be open to work on onsite setup