Company Description

About Grab and Our Workplace 

Grab is Southeast Asia’s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we’ve got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Job Description

Get to know the team

The Deliveries Analytics team is the analytics and data powerhouse behind Grab’s fastest-growing segments: GrabFood, GrabMart. Here, innovation meets action. We’re not just a team; we’re trailblazers, committed to solving the most pressing challenges for our consumers, driver-partners, and merchant-partners leveraging data. From revolutionizing the consumer order experience to enhancing platform reliability, we strive to make Grab the first choice, every time.

Get to know the job

As a pivotal member of our team, you’ll have the unique opportunity to collaborate across disciplines (Product, Business, Engineering, Design, Data Science) to transform data into dynamic solutions. Your insights will directly contribute to developing groundbreaking products and initiatives, setting new benchmarks for excellence. This isn’t just any role; it’s a chance to make a tangible impact on millions of lives every day.

The Day-to-Day Activities

• Innovate: Propose cutting-edge product ideas by diving deep into data, addressing the most pressing customer challenges.
• Illuminate: Use your mastery of data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
• Influence: Collaborate with stakeholders to define key metrics and design experiments that shape the future of our products.
• Impact: Drive significant improvements across our platforms, enhancing user experience, and contributing to our mission of excellence.

Qualifications

The Must-Haves

• Experience: 6+ years in data-related or quantitative fields, ideally within D2C or B2C context such as Marketplaces, ECommerce, OmniCommerce, Retail Marketing Analytics, etc. We're looking for someone who's not just participated but thrived in these environments.
• Analytical Thinking: Use analysis techniques to drive outcomes for large and complex projects that changes the thinking about the business.
• Ability to Problem Solve: Help solve complex problems, narrowing down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice
• Dealing with Ambiguity: You should be open-minded and flexible to feedback and changes in direction based on the needs of the team and business. You should also demonstrate a high level of professionalism and clarity when communicating the team's limitations, ensuring that everyone involved understands the constraints and their implications.
• Leading through Influence: You should be able influence across your team and cross-functional teams. You should also be able to effectively convince senior stakeholders. 
• Storyteller & Data Visualization Maestro: Exceptional skills in data visualization and storytelling. You should be adept at creating intuitive and impactful dashboards using PowerBI or Tableau. 
• Communicator: Strong communication skills enable you to document solutions clearly and effectively for the team and stakeholders at various levels. Building trust and fostering collaborative relationships come naturally to you
• Technical Proficiency: Fluent in SQL, Python, R, or other scripting/programming languages, you're a problem-solver at heart. Your comfort with very large datasets and complex ETL processes sets you apart.
• Taking Initiative: You're known for moving initiatives forward, tackling blockers, and managing ambiguity proactively. 
• Independence: Capable of tackling tough analytical problems independently with minimal guidance, you're driven by integrity and the desire to make impactful decisions.
• Culture Champion: You embody our 4Hs: Honour, Humility, Hunger, and Heart. You’re not just looking for a job; you’re seeking a mission. You’re eager to make a real difference, not only within the company but in the wider world.

The Nice-to-Haves

• Experience in a fast-paced, data-rich environment.
• A solid footing in both supervised and unsupervised ML algorithms.

Additional Information

Life at Grab 

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.

• With GrabFlex, create a benefits package that suits your needs and aspirations.

• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave

• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab 

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.