Company Description

For a winning team that is evolving.  Forward with Cuscal.

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50.

Job Description

We are looking for a Head of Technology Strategy, AI and Data, to provide centralised leadership, planning and formulation of Technology Strategy AI and Data across the Enterprise Technology Services group.

What is this role about?

As the Head of Technology Strategy, AI & Data, you will collaborate with product, engineering, sales, and other departments to ensure alignment of data, AI initiatives, and strategies.

You’ll act as a thought leader in the development of data-driven products, platforms, and solutions across various business units.  You’ll lead the implementation and uplift of the AI@Cuscal capability, managing operating governance, adoption, compliance and value realisation to allow the exploitation of this capability to support Cuscal’s strategy.

You’ll manage the Community of Practice of Data ensuring the governance, operation and use of Data@Cuscal is supported by a Strategy that aligns with Business Objectives and future state ambitions of the organisation in the use of Data.

Here’s some more insight into what you’ll work on,

• Formulate a company wide Technology Strategies with supporting roadmaps that frames our technology needs and guides our investments in client facing and internal platforms.
• Ensure that the Technology Strategy leads the enablement of our Corporate Strategy by anticipating and building a flexible strategy that adapts to the changing needs of Cuscal
• Ensure there is open engagement in the formulation and subsequent tracking of progress of this strategy at all levels, including Heads, LT and the Board. Work with clients and internal stakeholders in this process.
• Develop and oversee the organisation’s overarching data strategy, aligning it with the group’s business goals and objectives.
• Create and implement a roadmap to establish a robust data-driven culture, fostering data literacy across the company.
• Lead and drive the development and deployment of artificial intelligence (AI) and machine learning (ML) solutions to create a competitive advantage.
• Evaluate emerging AI trends and technologies, recommending and integrating those with potential to transform business processes and customer engagement.
• Collaborate with product, engineering, sales, and other departments to ensure alignment of data, AI initiatives, and strategies.

Qualifications

What can you bring?

(Skills and Experience)

Essential:

• Prior experience in formulating digital strategies in payments businesses with executive engagement (client and internal)
• A track record in enabling realisation of strategies through clear architecture direction, establishing vendor engagements and other governance controls to drive successful execution.
• Knowledge of the Australian payments and banking ecosystem in regards to key platforms and payment flows
• Respected leader in the field of AI, Data Management and innovation, with a track record in helping organisations grow through the applications of these capabilities
• Knowledge of the project and operational lifecycle, in regard to reviewing and refining controls to better enable delivery of the strategy
• Strong leadership skills to set direction for complex, multi-year digital investments in a collaborative and fact-based manner

Although not required, any experience in the following would be highly desirable:

• Prior leadership in project delivery and execution
• Prior leadership in 24x7 operational environments

Technical Skills:

• Strategic planning, enterprise architecture and technology selection
• Technology governance frameworks, e.g. PMF, COBIT, ITIL, including embedding these across technology teams
• Understanding of AI practices and management
• Data Management and operating frameworks

Non-Technical Skills:

• TOGAF or similar architecture frameworks
• AI and Data management practices
• Security Architecture frameworks, (e.g. OWASP)
• Cyber-security standards such as NIST, ASD Essential Eight and ISO
• Communicates with Influence - Engages and inspires others through clear and persuasive communication

Additional Information

What’s it like to work here?

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits.

How do you Apply?
Start here. Just click on the APPLY button.

If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.