Job Title:

Job Description

Gen AI Sr. Content Analyst (SE Asia) 

About Concentrix: 

At Concentrix, we are not just a global leader in technology and services; we are the driving force behind transformative solutions that empower the best brands in the world. We believe content is connective tissue of design and operations, tying desired outcomes to meaningful experiences. We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers. We’re deep in Gen AI technology, optimization strategy, and content creation. 

Job Profile Summary: 

We are looking for a passioned Sr. Content Analyst to join our fast-growing Gen AI-enabled content delivery team in the Philippines. The ideal candidate is curious about Gen AI and able to learn and understand quickly how technology can help our clients optimize their content for Gen AI-powered futures. Working under the direction of Senior Gen AI Content leadership you will be part of a team of Content Analysts executing best-in-class content transformation on large libraries of knowledge base content. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. You like meticulous, detailed work, but also see and share opportunities for improvement.  

As a Gen AI Sr. Content Analyst you are part editor, part technician. You have strong reading comprehension skills and are responsible for deciding where and how large multi-page articles need to be segmented for LLM efficiency and carried context. Don’t worry, we’ll coach you at first but do expect you to lead the decision making shortly thereafter. If you love content and want a role that keeps you on the leading edge of Gen AI applications, consider joining fast growing team. 

Responsibilities: 

• Execute content transformation and continuous improvements on large content libraries. 

• Innovate and optimize content processes; decide where and how content will be segmented and refactored for Gen AI tools. 

• Act as part editor and part content strategist with strong reading comprehension skills. 

• Act as both a do-er and innovator, making decisions and recommendations independently. 

• Segment large multi-page articles for LLM efficiency and context delivery. 

• Create, manage and optimize high-quality, Gen AI-optimized content for large knowledge base. 

• Be at the forefront of Gen AI applications in content; identify new opportunities for leveraging AI in content strategy. 

• Stay updated with the latest in Gen AI technology and trends. 

Required skills: 

• Foundational knowledge of Gen AI uses and applications to drive better, faster ways to work. You don’t have to be an expert in the tech but need to understand what it can do for clients. 

• Gen AI curiosity and enthusiasm and wish to learn more in this space. 

• Expert English reading comprehension and editing skills. You need to be able to suggest where to break large articles and make any edits needed; we call it ‘chunking’ the articles.  

• Ability to manage multiple deadlines and projects at once.  

• Good familiarity with Word, Excel and large spreadsheets; strong Office 365 skills.  

• Natural desire to bring order and classification to content chaos. Familiarity with information architecture is a bonus.    

• Like finding patterns and problem-solving.  

• 3-5+ years Digital Marketing or Content Marketing experience at a large enterprise or agency.  

• Ability to work collaboratively in a fast-paced and evolving environment. 

What we offer: 

• A collaborative work environment with an emphasis on professional growth. 

• Strong company culture lived every day. 

• Opportunities to work on innovative projects in a large content supply chain operation. 

• Competitive salary and benefits package. 

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