Location: Remote

Job Type: Part Time

Job Description:

We are looking for a passionate and insightful Audio Call Curator to join our team. In this role, you'll focus on listening to and identifying standout moments in conversations between our AI Healthcare Agent and patients. Your goal will be to highlight interactions that showcase the AI's capabilities, patient engagement, and unique conversational elements that provide value or insight. If you have a background in healthcare or marketing and an ear for compelling dialogue, this role is perfect for you.

Key Responsibilities:

• Listen to and analyze audio recordings of conversations between the AI Healthcare Agent and patients.

• Identify and highlight key moments in the calls that demonstrate impactful patient interactions or interesting AI responses.

• Curate a collection of notable calls for internal review, training, or marketing purposes.

• Provide feedback on how to enhance the quality and impact of the AI's conversations.

• Edit selected audio clips to improve clarity, sound quality, or narrative flow.

• Work closely with the development team to share insights from calls that could inform AI improvements.

• Document and report on the findings from your analysis, focusing on interesting and valuable call highlights.

Qualifications:

• Experience in healthcare, marketing, or a related field, particularly in roles involving patient or customer interactions.

• Strong listening skills with the ability to identify and appreciate nuanced conversational elements.

• Basic audio editing skills with tools like Audacity, Adobe Audition, or similar software.

• Creative thinking with a knack for storytelling and highlighting compelling content.

• Excellent communication skills, both written and verbal, to effectively convey insights and feedback.

• Ability to work independently and manage time efficiently.

Preferred Qualifications:

• Previous experience in roles involving call analysis, quality assurance, or content curation.

• Familiarity with AI technologies, particularly in healthcare.

• A background in healthcare communication, patient relations, or similar fields.

About Us:

Hippocratic AI is harnessing generative AI to augment the workforce of healthcare professionals with an infinitely scalable set of generative AI nursing, care coordination, clinical administration, and customer service agents that unlock an unprecedented level of care and service at low cost without sacrificing quality or safety. Our initial product is a staffing marketplace for healthcare where health systems, payors, and others can “hire” generative AI agents that complete low-risk, non-diagnostic, patient-facing healthcare tasks to help solve the massive shortage of healthcare nurses, social workers, and nutritionists in the US and worldwide.

We believes that generative AI will transition us to a world of healthcare abundance for the first time in human history. In leveraging this technology, Hippocratic AI envisions its range of AI agents as the force multiplier of health professionals to raise the standard of care and improve outcomes by significantly increasing patient interaction well beyond what would be possible through human staff alone.  The company has partnered with numerous leading innovators across the healthcare ecosystem, has received a total of $120M in funding, and is backed by leading investors, including General Catalyst, Andreessen Horowitz, Premji Invest, and SV Angel.