Would you like to work with cutting-edge technology?

Would you like to impact the digital experiences of millions?

Join our prestigious Professional Services team!

Our Professional Services team works directly with customers and provides managed services with proactive and reactive support. We cultivate a unique combination of deep technology expertise and understanding of business environment. We collaborate to solve problems, innovate to provide creative solutions and work to continuously improve for our customers and our team

Partner with the best

From pre-sales through to integration and optimization. You'll be a trusted advisor to customers, acting as a gateway to our products and platforms teams. High-profile customers with huge web, streaming, or API traffic, you'll deliver technical solutions and creatively undertake challenges.

As a Technical Project Manager, you will be responsible for:

• Collaborating with account teams to evaluate customer architecture and deliver the best of class solutions
• Ensuring customer success by focusing on best practice, helping develop a long-term web performance and security strategy
• Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement
• Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service
• Participating on internal projects to contribute to best practices, improving our methodology and quality of integrations.
• Mentoring and coaching other team members to share skills and knowledge and to help team development

Do what you love

To be successful in this role you will:

• Demonstrate experience in a customer-facing role within the IT industry
• Have experience in web technologies such as HTTP/DNS or other Web Development methodologies and languages
• Demonstrate excellent communication skills and be able to present to various stakeholders
• Have the ability to be a technical consultant building trusted relationships with stakeholders across various levels
• Demonstrate experience in managing and delivering technical projects with an ability to manage multiple priorities simultaneously
• Enjoy working as part of a global team with a real can-do attitude

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. 

Learn what makes Akamai a great place to work

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!