The Clarity team is responsible for providing cutting-edge behavioral analytics tool that helps users understand how people interact with their websites or apps, using which, businesses can enhance user experience and outcomes for their clients. The newly formed Agents team within Clarity is dedicated to advancing AI systems that can act autonomously, make decisions and take actions without direct human intervention and handle complex tasks, adapt to new information and improve over time, driving delight for our users and revenue for our customers.

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.

As a Software Engineer II in Clarity Agents team, you will help drive industry-leading innovation on the infrastructure, reasoning, tools, actions, measurement and user experience while scaling up and scaling out the microservices in a rapidly evolving field. This opportunity will allow you to accelerate your career growth, become an expert with practical application of AI-Agents for any e-commerce entity, have a deeper understanding of the various components and complexities of running a AI-monetization system at scale while working with industry leaders. Come be a part of team that solves the monetization problem for AI and LLMs for Microsoft and for the industry.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Contribute in partnership with appropriate stakeholder to determine user requirements for a feature and consider a variety of feedback channels to incorporate insights into future designs or solution fixes.
• Learn and contribute to processes for the architecture of a product/solution feature and learns to create proposals by testing design hypotheses and helping to refine code plans under the technical leadership of others as well as help produce code to test hypotheses for technical solutions and assists with technical validation efforts.
• With guidance, learn to create and implement code that is extensible and maintainable and apply diagnosability, reliability and maintainability, and understand when the code is ready to be shared and delivered for a product, service, or feature reusing code as applicable
• Learn to review work items to gain knowledge of product features in partnership with appropriate stakeholders and assist and learn about breaking down work items into tasks and provides estimation as well as escalate any issues that would cause a delay.
• Learn about and contribute to operations of live service as issues arise on a rotational, on-call basis and identify solutions and mitigations to simple issues impacting performance or functionality of Live Site services and escalates as necessary.
• Help develop and contribute to automation within production and deployment of a product feature and run code in simulated or other non-production environments to confirm functionality and error-free runtime for products with oversight.
• Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements that are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Software Engineering IC3 - The typical base pay range for this role across Canada is CAD $83,600 - CAD $159,600 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft will accept applications for the role until January 17, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.