Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Country & Marketing Analytics team helps the organisation by analysing in each of our countries our past operations and marketing programs, deciphering the impact on our business, our brand and our users, to improve the outcome of future projects.

Get to Know the Role

You will report to the Senior Analytics Manager and lead the data-driven decision-making for our Digibank offerings. You will collaborate with cross-functional teams to analyze complex datasets, derive actionable insights, and support strategic programs. Your expertise will help us understand customer behavior, optimize our products, and improve overall user experience. You will develop machine learning models, creating dashboards, and presenting findings to stakeholders, ensuring that our data strategies align with business objectives in Digibank.

This role is based in Petaling Jaya and onsite.

The Critical Tasks You Will Perform

• You will collaborate with digibank teams to understand their data needs.
• You will analyse large datasets and generate actionable insights.
• You will provide data-driven recommendations to support strategic decision-making for digibanks.
• You will monitor and evaluate the performance of machine learning models, ensuring they meet the evolving needs of the business.
• You will create dashboards and reports to visualise important metrics and insights.
• You will present recommendations to both technical and non-technical audiences, ensuring clarity and actionable outcomes.

Qualifications

What Essential Skills You Will Need:

• You have at least 4 years of analytical experience conjugated with business acumen, with some experience in financial services.
• You have experience of analytical tools such as database querying (SQL, Presto, Hive), visualisation and reporting tools (Tableau, PowerBI, Holistics) and programming languages (Python, R)
• You have experience working with complex data sets
• You have experience in contextualizing complex data insights to business stakeholders.
• You have experience with machine learning techniques and algorithms, with experience applying them to real-world problems.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.