At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

What is the Senior Business Analyst in the FTT AI & Digital Transformation group responsible for?

• The Business Analyst in the FTT AI & Digital Transformation group plays a crucial role in bridging the gap between the technical team and business stakeholders. This individual works closely with product managers and data scientists to develop Generative-AI based products tailored for internal use. The primary users of these innovative products will be sales and distribution teams as well as Operations teams. The Business Analyst is responsible for understanding the business needs, translating them into technical requirements, and ensuring that the solutions developed align with the overall business strategy. Additionally, they are tasked with monitoring the product lifecycle, optimizing processes, and providing insights based on data analysis. This role requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively in a fast-paced environment.

What are the ongoing responsibilities of the Senior Business Analyst?

• Collaborate with product managers to define product requirements and ensure alignment with business objectives. Facilitate discussions to gather input from various stakeholders.

• Work with data scientists to translate business requirements into technical specifications. Ensure that data models and algorithms meet the needs of the end-users.

• Conduct data analysis and generate insights to support decision-making processes. Provide actionable recommendations based on the analysis.

• Develop and maintain documentation for project requirements, business processes, and user guides. Ensure that all documentation is up-to-date and accessible.

• Facilitate user acceptance testing (UAT) by coordinating with end-users. Gather feedback and ensure that any issues are addressed promptly.

• Monitor the performance of Generative-AI products and identify areas for improvement. Implement enhancements to optimize product functionality.

• Act as a liaison between the technical team and business stakeholders, ensuring clear communication and understanding of project goals.

• Provide training and support to end-users to ensure effective utilization of the products. Create training materials and conduct workshops as needed.

• Stay updated with the latest trends and advancements in AI and digital transformation. Bring new ideas and technologies to the team to enhance product development.

• Coordinate with sales, distribution, and Operations teams to understand their needs and ensure that the developed products address their pain points effectively.

What ideal qualifications, skills & experience would help someone to be successful?

• A Bachelor's or Master's degree in Business Administration, Computer Science, Information Systems, or a related field is required. Additional certifications in business analysis or project management are a plus.

Work Experience:

• Candidates should have a minimum of 3 - 5 years of experience in a business analysis role, preferably within a technology-driven environment. Experience working with AI-based products and familiarity with data analysis tools and methodologies are highly desirable. Strong project management skills and a proven track record of successful project delivery are essential.

Job Level - Individual Contributor
Work Shift Timings - 2:00 PM - 11:00 PM IST

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

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By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.  

Highlights of our benefits include:

• Professional development growth opportunities through in-house classes and over 150 Web-based training courses

• An educational assistance program to financially help employees seeking continuing education

• Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)

• Life insurance for protection of employees’ families

• Personal accident insurance for protection of employees and their families

• Personal loan assistance

• Employee Stock Investment Plan (ESIP)

• 12 weeks Paternity leave

• Onsite fitness center, recreation center, and cafeteria

• Transport facility

• Child day care facility for women employees

• Cricket grounds and gymnasium

• Library

• Health Center with doctor availability

• HDFC ATM on the campus

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. 
 
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.