About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
We are looking for a visionary and pragmatic Director of AI Enablement & Marketing Automation to lead the transformation of our growth marketing organization through the power of AI and intelligent automation. This leader will play a critical role in evolving how our team operates — reimagining workflows, eliminating inefficiencies, and empowering marketers to work smarter, faster, and more creatively.
As a senior member of the team, you will drive the adoption of AI tools, design and scale automation frameworks, and create a culture of continuous innovation. You’ll partner across marketing, operations, sales, IT, and executive leadership to embed AI into the way we think, plan, and execute across the funnel.
This is a work from home position in the United States.
This is a work from home position in the United States.
Strategic Leadership & Transformation
• Define and lead the AI enablement vision for growth marketing, aligned to business goals and innovation priorities
• Champion a future-ready marketing culture that embraces experimentation, AI fluency, and data-driven decision-making.
• Act as an executive-level advisor on how AI and automation can unlock strategic growth, scalability, and cost efficiency.
AI & Automation Strategy
• Partner with RevOps and Martech to align AI/automation initiatives with broader tech stack, CRM systems, and data governance.
• Evaluate, implement, and operationalize AI and automation tools that drive measurable impact across marketing (e.g., campaign execution, content creation, reporting).
• Develop use-case libraries, AI training programs, and internal enablement initiatives to increase adoption and fluency across all levels of the marketing team.
Team Enablement & Process Innovation
• Identify opportunities to streamline and automate repeatable processes, freeing up team capacity for higher-value work.
• Lead workshops, hands-on training, and resource creation to make AI/automation accessible to marketers of all technical levels.
• Build scalable, documented systems and workflows that improve speed to market and operational excellence.
Cross-Functional Influence
• Serve as a key liaison across Marketing, Sales, IT, Product, and Legal to ensure alignment and compliance as new technologies are adopted.
• Provide strategic guidance to senior leaders on AI and automation implications for campaign planning, customer engagement, and pipeline generation.
• Measure and communicate the ROI of AI/automation initiatives through clear reporting, KPIs, and success stories.
Preferred Experience:
Success in This Role Looks Like:
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
#LI-KM2
Requisition #: 338730
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Yearly based
Remote, US