Job Title:

CAST - Salesforce AI Developer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI-Hybrid

Qualifications

·       At least 4+ years of work experience in Salesforce development projects and in-depth knowledge of Salesforce platform.

·       1+ years of hands-on experience in Service Cloud

·       1+ years of experience in design and developing enterprise Integration solutions using standard, SOAP and RESTFUL Services.

·       Develop high-quality, reusable, and maintainable code using Apex, SOQL, Apex Triggers. 

·       Strong understanding of both administrator and developer areas of the Force.com platform, knows when to use admin vs dev solutions.

·       Experience on developing custom Lightning Components using Lightning Web Components. 2+ years of hands-on experience on LWC development is must.

·       Experience with agile methodologies.

·       Salesforce certifications - AI Associate, AI Specialist, Admin

·       Excellent communication skills

Responsibilities:-

Design and develop custom solutions in the Salesforce platform including but not limited to, Apex, LWC, Triggers, JavaScript, Flows, Approval Processes, assignment/escalation rules and other Salesforce automation features.

Work with Product owners and business analysts to analyze the requirements , design and develop the solution.

Prepare technical design documentation that fully defines all application code and the underlying methodology for the design decisions made.

Contribute to conducting code reviews to ensure that code quality is at the highest level possible.

Troubleshoot issues, Identify complex problems and analyze potential solutions including workarounds as well as provide timely fixes.

Location:

IND Work-at-Home

Language Requirements:

Time Type:

Full time

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