Description -

If you are passionate about creating innovative conversational experiences and want to be part of a dynamic team at the forefront of technology, we invite you to apply for this exciting opportunity at HP Inc. As a Chatbot Designer & Strategist , you will play a crucial role in designing and implementing conversational agents (chatbots) to facilitate efficient and engaging interactions with our Partners. You will collaborate with cross-functional teams, including software developers, UX/UI designers, and product managers, to create intelligent and user-friendly chatbot solutions.

Responsibilities: 

1.    NLP Integration:

• Work on natural language understanding (NLU) and natural language generation (NLG) to enhance chatbot comprehension and response capabilities.
• Implement sentiment analysis and other NLP features to improve user interactions.
• Update and Maintain our Masterbot and his Knowledge core.

2.    Data Analysis:

• Analyze user interactions and feedback to identify areas for improvement and optimization.
• Utilize data-driven insights to enhance chatbot responses and user satisfaction.

3.    Collaboration and Communication:

• Collaborate with cross-functional teams to align chatbot development with overall business goals.
• Communicate effectively with team members and stakeholders to ensure a smooth deployment process.
• Train other team members on AI skills

Knowledge and Skills: 

• Excellent communication skills (e.g. written, verbal, presentation). Mastery in English and local language as well as other languages as required.
• Proven experience in chatbot design, including a strong understanding of NLP and machine learning.
• Familiarity with chatbot development frameworks and platforms.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to stay updated on emerging trends and advancements in chatbot technology.

Education:

• Bachelor's degree in Computer Science, Information Technology, or related field.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement