dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Director of AI Strategy & Enablement who will be at the forefront of innovation and shape how dunnhumby continues to advance in the field of AI and Data Science. Join us to revolutionise customer experience, drive operational efficiency, and explore new opportunities to elevate our proposition to global retailers and beyond.

Key Responsibilities:

AI Strategy Development:

• Develop and refine dunnhumby’s AI strategy in alignment with business objectives and industry trends.
• Work closely with senior leadership to communicate the AI strategy and gain buy-in across dunnhumby.

Innovation Leadership:

• Foster a culture of innovation by promoting creative thinking and experimentation.
• Lead the exploration of cutting-edge AI technologies and methodologies to stay ahead of the curve.
• Collaborate with cross-functional teams to develop and prototype innovative AI solutions.
• Create a pipeline of innovation projects linked to corporate stategy, market dynamics and industry trends

Partnership Development:

• Identify and establish strategic partnerships with industry leaders, research institutions, startups, and other organisations to drive AI innovation.
• Lead the academic partnership programme of activity including PhDs
• Leverage partnerships to access resources, expertise, and technologies that complement our AI initiatives.

Cross-Functional Collaboration:

• Collaborate with stakeholders across various departments, including corporate strategy, engineering, product management, propositions and marketing to develop and launch new AI-driven offerings.
• Provide guidance and support to cross-functional teams to ensure alignment with AI strategy and objectives.

Thought Leadership:

• Represent dunnhumby as a thought leader in the field of AI through industry conferences, and publications (articles/ blogs).
• Stay abreast of emerging trends, best practices, and regulatory developments in AI and share insights with internal stakeholders.

What we expect from you

• 12-15 years of Corporate experience and background in Data Science and AI 
• It is desirable to have a PHD especially in the domains of statistics, science or machine learning
• Commercially sound and a strategic thinker
• Background in Innovation around technology and strategy building

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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