AI Business Analyst (Remote)

Join the Innovation Services Team @ ICF  

ICF's Innovation Services Team helps our clients and peers to address complex challenges facing the company, society, and the world. With experts in facilitation, data analytics, solution development, and experience design, we bring a combination of skills and experience that foster ingenuity and catalyze progress.    

Both our team and our work are fun and creative. We value psychological safety, diversity, and curiosity, while holding ourselves accountable for results. We collaborate often and build on each other's success. No day, and no challenge, is ever the same, and our mandate and services are continually evolving to meet the changing needs of the teams we serve.

This is a remote position working from anywhere within the US. Occasional travel to ICF and/or client office locations is expected.   

What You Will Do: 

The Innovation Services team seeks a strategy-oriented AI Business Analyst with a keen interest in leveraging modern AI techniques to tackle diverse and complex challenges - you'll collaborate with a diverse team to identify opportunities for AI in existing workflows and novel task areas enabled by the use of AI. You will work with others to identify, design, develop, and deploy lasting AI and generative AI solutions for a wide range of problem spaces. You will also interact with stakeholders from different roles and domains to understand their needs, explain technical possibilities and limitations, and establish and measure success metrics to ensure the outcomes of solutions. This role requires a solution-oriented mindset - you will often face complex challenges that must be broken down into manageable pieces. This is a growth role, so an ideal candidate would be interested in engaging with and growing both their consultative and technical development skills.  

• Strategic Execution: Collaborate with the wider AI program to understand ICF's vision for AI and aid in creating and implementing solutions that align with those strategies and initiatives. 

• Stakeholder Engagement: Work with stakeholders across various roles and domains to understand their business needs, technical feasibility, and operational constraints. 

• AI Workshops: Lead/Co-lead workshop sessions to identify potential opportunities and applications, demonstrating how generative AI can add value. 

• AI Pilots: Assist in steering business case development from concept creation to delivery, transitioning seamlessly into the implementation phase. 

• Clear Communications: Communicate complex technical systems to non-technical staff clearly and concisely.  

• Team Collaboration: Integrate into a cross-functional team (IT, Data Science, client teams, etc.) to explore generative AI tools and services. 

• End-to-End Solutioning: Assist in the design, development, and user testing of AI-driven solutions, ensuring their alignment with client needs and project objectives. 

• Metrics Orientation: Define, measure, and improve success metrics for generative AI solutions using a metrics-oriented, iterative mindset.  

• Hands-on Development: Use languages such as Python or JavaScript to implement generative AI solutions for various use cases. 

What You Will Bring With You:  

• 2+ years of professional experience.

• Experience in an internal or external client facing role, where consultation, analysis, requirements gathering, and effective questioning techniques are key. 

• Experience in technology POC solutioning, conceptualization, and building with a focus on generative AI, building with large language models. 

• Experience using Large Language Models, e.g., Anthropic, Google Gemini. 

• Knowledge of Python and/or JavaScript development.  

• An understanding of the structure, capabilities, and limitations of foundation models, such as GPT4 & Gemini, and their applications to different tasks and domains.  

What We’d Like You To Bring With You:  

• Experience facilitating innovation or solutioning sessions to identify AI opportunities, align stakeholders, and drive innovative solutions. 

• Experience promoting change in complex organizational environments. 

• Demonstrated success in innovation strategy, design thinking, and solution design. 

• Self-starter with a proactive approach to identifying new business opportunities. 

• Experience with NLP approaches and large language models to solve diverse and complex problems.  

• Familiarity with vectorization and vector databases.  

• Demonstrated skills, certifications, or experience in AI implementation.  

• Experience working in cloud environments such as Azure and/or AWS. 

Professional Skills:  

• Excellent consultative and listening skills with exceptional attention to detail. 

• Strong written and verbal communication skills. 

Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: