Grade: Internship
Publication date: 07 April 2025
Application deadline (midnight Geneva time): 30 April 2025
Vacancy no.: INTERNROSTER/2025/1/INFOTEC
Job ID: 12785
Department: INFOTEC
Organization Unit: AMS
Location: Geneva, Switzerland
Duration of contract: 3 to 6 months (starting on the 1st or the 15th of a given month)
You are applying to the ILO generic internship roster, which is published twice per year. The roster will be made available to all departments and field offices, which will then select and directly contact suitable candidates. Due to the high volume of applications, the ILO does not inform candidates about the status of their application.
The ILO Internship Programme provides an opportunity for you to:
Please note that you:
The ILO values diversity:
We welcome applications from qualified candidates, including from persons with disabilities and those from non- or under- represented member States.
If needed, reasonable accommodation will be provided to candidates with disabilities in the recruitment phase as well as during the internship to promote equality of opportunities. If you are unable to complete your online application form due to a disability, please send an email to internship@ilo.org.
If you are a national of a non- or under-represented member State, who is pursuing or has completed their studies in their home country, you may be eligible to have your travel costs covered by the ILO to Geneva, Switzerland.
IMPORTANT:
You can only apply for an internship if you:
The Information & Technology Management Department (INFOTEC) provides the essential technologies, data, and systems that enable the ILO to fulfil its mandate of promoting social justice, decent work, human rights, and labour standards worldwide. As a strategic partner within the organization, INFOTEC leads the digital transformation agenda, ensuring that modern IT solutions support efficiency, collaboration, and informed decision-making. Through secure and innovative technology, the department fosters an open, connected, and data-driven environment, empowering ILO staff and stakeholders to achieve their objectives effectively.
INFOTEC is committed to creating a stimulating and inclusive workplace where diversity is valued, and staff are encouraged to learn, innovate, and grow. The department plays a pivotal role in shaping the ILO’s digital landscape by developing and maintaining robust IT infrastructure, governance frameworks, policies, and standards. Its work ensures that information management, enterprise applications, and digital services are aligned with the organization’s strategic goals. As a model of service and performance excellence within the ILO and the broader UN family, INFOTEC continuously evolves to meet emerging technological challenges and drive organizational reform, efficiency, and digital collaboration across the global workforce.
The internship role is in Application Management Services (AMS) branch of INFOTEC. AMS is at the heart of the ILO’s digital transformation and is responsible for the design, development, and management of critical enterprise applications, business intelligence tools, and collaboration platforms. The team plays a key role in streamlining workflows, automating processes and optimizing data management and analytics to enable staff and stakeholders to access and utilize information efficiently.
Led by the Chief Digital Officer (CDO), AMS provides end-to-end expertise in managing the ILO’s portfolio of applications, ensuring compliance with ILO’s digital standards and governance frameworks. More than just a technology enabler, AMS serves as a strategic partner in innovation. As the ILO continues to evolve in a rapidly changing digital landscape, AMS remains committed to delivering cutting-edge solutions that amplify the organization’s reach, effectiveness, and mission for decent work worldwide.
As an AI & Data Innovation Intern, you will gain hands-on experience in exploring and implementing AI-driven solutions that enhance workplace efficiency and optimize data utilization across the ILO. You will work closely with specialists in IT, data analytics, and business applications, collaborating with different units to identify opportunities where AI and data can improve productivity, decision-making, and knowledge management. This internship provides a unique opportunity to engage in digital transformation initiatives, working with cutting-edge technologies to support ILO’s mandate.
As an intern in INFOTEC’s Application Management Services (AMS) team, you will be exposed to a wide range of topics, including:
• AI Use Case Development: Identifying and drafting AI use cases tailored to different business units, exploring how AI can optimize daily workflows and enhance productivity;
• Data Analytics & Reporting: Assisting in data extraction, transformation, and visualization to support evidence-based decision-making. Working with dashboards, reporting tools, and business intelligence platforms to make complex data accessible and actionable;
• AI-Assisted Coding & Automation: Exploring AI-enhanced programming tools to support software development and business automation. Assisting in developing prototypes that integrate AI into coding, collaboration, and workflow automation;
• AI in Communication & Collaboration: Researching and testing AI tools that enhance workplace communication, document processing, and knowledge-sharing platforms;
• Business Process Optimization: Engaging with business units to understand operational challenges and explore AI-driven solutions to improve efficiency.
During the internship, you will work alongside experienced professionals and may be asked to contribute to the following tasks:
• Conduct research on AI trends and emerging technologies relevant to the ILO’s operations;
• Analyze business processes and identify areas where AI-driven automation can improve efficiency;
• Assist in the development of AI-powered prototypes, chatbots, or data-driven tools that can support knowledge management and workflow automation;
• Support the enhancement of reporting and data visualization tools to improve access to key insights;
• Evaluate AI-based productivity tools (e.g., AI-enhanced documentation, virtual assistants, intelligent search);
• Collaborate with different business units to understand their AI and data needs, gathering requirements, and supporting the implementation of AI solutions;
• Work with developers and data specialists to document AI use cases and assess their feasibility;
• Contribute to AI and data governance discussions, ensuring compliance with ethical AI and responsible data management practices;
• Review and test information accuracy and engage information experts to fine tune AI solutions.
This internship will provide practical exposure to AI applications in a global organization, allowing you to develop technical, analytical, and problem-solving skills while working in an international, multicultural environment.
Interns should expect to devote 10% to 20% of their time to administrative tasks.
The candidate must be enrolled at least in a Master's degree programme or should have completed such a programme no longer than 1 year ago in one of the following fields:
• Computer Science, Data Science, Artificial Intelligence, Business Analytics, Information Technology, or a related technical field;
• Candidates with backgrounds in Engineering, or Business Administration with a strong focus on data, AI, or digital transformation will also be considered.
How to apply:
1. Search for an internship profile via the page on ILO Jobs
2. Select the internship profile you would like to apply for, and create a profile on ILO Jobs
3. Complete your candidate profile and apply to the internship profile
4. Be sure to attach a cover letter in the last section of the application, as applications without a cover letter will not be considered and you cannot attach a cover letter after the deadline.
Selection process:
Following a first screening by the Human Resources Development Department (HRD), hiring departments will short-list applicants. You will be directly contacted should an internship opportunity match your profile. If you have not been contacted by any department within six months after your application, you can consider that you have not been selected by any department for this roster. If still eligible, you may apply to the next roster.
If shortlisted, you may be contacted by the hiring department for a written test and/or interview. The ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates.
Stipend/Financial compensations:
As an intern in Geneva, you will receive a stipend of 2450 CHF per month from the ILO, unless you receive funding through another institution (for example your university or a foundation). If you receive partial funding, ILO will cover the difference to ensure you receive 2450 CHF per month. Your travel to Geneva will be at your own expense. In addition to the amounts referred above, each intern shall receive the amount of CHF45 per month, or the equivalent amount in the currency in which the monthly stipend is paid, which is a contribution from the Office towards the cost of medical insurance to cover the period of the internship.
Qualified candidates from non- and under- represented countries may be eligible for a special fund that provides financial assistance for round-trip airfare (economy class) in addition to the stipend.
Insurance:
Please note that the ILO does not take responsibility for any costs arising from accidents and/or illness incurred during the internship. You will be responsible for your own insurance coverage for illness and accidents for the duration of the internship at the duty station (whether Geneva or the field).
Fraud warning:
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.
