Ready to be a Titan?

In this position you will work on adding an intelligence layer to the suite of ServiceTitan products. The range of problems is diverse: audio processing, forecasting, casualty analysis, NLP and many more. You will focus on one (or some) of these problem areas and engage with multiple internal teams, including engineering, infrastructure and product. We build for perfection, use our in house ML and Data platforms built on Azure Cloud and Snowflake, have an amazing culture, and love to solve complex problems.

Responsibilities:

• Architect, design, and implement scalable data science solutions to power our software

• Work with ML engineers to drive requirements for ML Platform

• Communicate effectively with ML engineers, product managers, customers, and partners.

Required qualifications:

• 5+ years of experience building high impact ML models in one or more of the following areas:

  • Audio Processing (digital signal processing (DSP), speech-to-text, transcripts, transcriptions)

  • Natural Language Processing (Search, Q&A Systems etc.) (NLP)

  • Forecasting (Time series analysis)

  • Causality Analysis

• 2+ years of experience writing production level code in Python

• Strong Understanding of Data Science project lifecycle

• Experience with Python Data Science stack (numpy, scikit-learn, xgboost, lightgbm, pytorch, tensorflow etc.) 

• Experience with databases/data warehouses such as SQL Server, PostgreSQL, Redshift, Snowflake

• Experience with public cloud environments such as Azure or AWS

• Experience with mentoring junior members of the team

• Experience with AzureML is a plus

• Experience with explainable ML is a plus

• Experience with Git, unit testing, debugging, profiling, JIRA, and other tools that are typically used by developers

• To be comfortable working in a fast-paced environment with a globally distributed team 

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, pet insurance, wellness benefit, office massage, etc.

• Support for Titans at all stages of life: Parental leave and support, on demand maternity support through Maven Maternity, financial planning tools, Employee Assistance Program services, and more

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.