Job Description:  

SiMa.ai is looking for a Sr Staff Field Applications Engineer to join our leading machine learning software and semiconductor company and be responsible for pre- and post-sales support. While located in Japan you will be primarily involved in supporting customers locally (and may also be involved with customers across the APAC region).   

Pre-sales tasks include winning designs using SiMa.ai’s Software Development Kit (SDK) and MLSoCTM devices, delivering technical presentations, demonstrating SiMa.ai’s technologies and working closely with the extended SiMa.ai team to drive design wins. Post-sales tasks include assisting customers with their designs, training customers, assisting with design conversions, providing benchmarks, and working with other SiMa.ai teams to improve the overall customer experience.    

FAE Scope and Key Responsibilities:  

• Identify sales opportunities
• Develop and deliver technical proposals to various customer technical teams
• Technical solution creation (e.g., hardware and software demos, running example networks)
• Guide customers through their design process
• Provide onsite support to solve real-time problems with the software tools and any board and system bring up issues
• Manage technical support issues within the customer base
• Provide feedback on customer needs and inputs for future product development
• Work with partners to support joint solutions for customers as appropriate
• Train customers 

Required Background:  

• English language is a must with excellent written and verbal communication skills
• BS in computer science or electrical engineering with at least 8+ years of experience
• Experience with customer engagements and ability to communicate clearly at a high system and deep technical level
• Experience working on problems with a diverse scope where analysis of data requires evaluation of many factors and demonstration of good judgment in selecting methods and techniques for reaching solutions
• Perform complex work on a wide range of difficult problems and exercise initiative and good judgment to identify and implement solutions for these problems
• Experience working with hardware and software groups
• Strong analytical and problem-solving skills with a willingness to keep learning
• Experience selling into robotics, surveillance, autonomous systems and automotive markets or vision applications
• Understanding of embedded processor systems and architectures
• Experience enabling ML solutions for the cloud or embedded applications
• Arm SoC and CV exposure and experience 

Personal Attributes:  

Can do attitude, execution and results focus, highly accountable, strong team player, high integrity, visionary, innovative. Capable of handling difficult conversations in a professional manner.