POSITION SUMMARY:

We are seeking a highly skilled and experienced Senior Data Scientist / Gen AI Engineer with deep expertise in the medical industry, particularly in laboratory operations, sales, billing, and customer experience data science models. The ideal candidate will have a strong background in developing and deploying advanced data science and Gen AI solutions to drive innovation, enhance operational efficiency, and meet customer needs effectively.

Responsibilities:

• Lead the design, development, and implementation of advanced data science models that support lab operations, billing, sales, revenue cycle management and customer experience strategies.

• Collaborate with cross-functional teams, including data engineers, product managers, and business stakeholders, to identify and prioritize data science projects that align with business objectives.

• Utilize Gen AI tools and frameworks to build scalable and customized solutions that address complex business challenges in the healthcare domain.

• Develop predictive analytics, machine learning models, and AI-powered applications to enhance patient experience, optimize billing processes, and support strategic decision-making.

• Work closely with the data engineering team to ensure efficient data pipelines and integration with existing systems. Proficiency in leveraging cloud services such as Snowflake Data Cloud(e.g., Cortex AI, Document AI), AWS (e.g., Redshift, Glue, SageMaker, ML pipeline), and GCP (e.g., BigQuery, Vertex AI, ML pipeline) is highly valued.

• Translate business requirements into technical solutions and actionable insights by creating dashboards, reports, and interactive visualizations.

• Implement and maintain a robust data governance framework to ensure data quality, accuracy, and compliance with industry standards and regulations.

• Act as a key advisor in cross-departmental initiatives, working closely with sales teams to develop predictive models that drive customer acquisition and retention strategies.

• Mentor junior team members and provide technical leadership to foster a culture of collaboration, continuous learning, and innovation. Lead data science discussions and strategy sessions with senior management.

• Present findings and model performance metrics to stakeholders and executive teams in a clear, concise, and actionable manner, showcasing the impact of projects on business objectives.

Qualifications:

• Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field. PhD is a plus.

• 7+ years of experience in data science, with at least 3 years working in the medical or healthcare industry.

• Proven experience with medical billing systems, claims lifecycle management, and Laboratory Information Management Systems (LIMS) such as LabWorks or similar.

• Strong expertise in developing machine learning models, predictive analytics, and AI-driven solutions tailored to healthcare datasets.

• Knowledge of Snowflake, AWS, and GCP platforms is an added advantage.

• Proficiency with programming languages and tools such as Python, R, SQL, and cloud-based machine learning platforms (e.g., AWS SageMaker).

• Experience deploying Gen AI solutions, including NLP and deep learning models, for business applications.

• Proficiency in using data visualization tools such as Power BI, Qlik, or Tableau to create dynamic, interactive reports.

• Strong communication and leadership skills to guide teams and present complex data-driven insights in an actionable way.

• Knowledge of agile project management methodologies and the ability to manage multiple priorities in a fast-paced environment.

• Demonstrated leadership capabilities, with experience in mentoring and guiding data science teams.

• Attention to detail and strong commitment to maintaining data integrity and quality.

Preferred Skills:

• Experience with healthcare compliance standards (e.g., HIPAA).

• Familiarity with customer experience analytics and patient satisfaction models.

• Expertise in integrating Gen AI chatbots and virtual assistants tailored for healthcare use cases, such as conversational AI for patient support and sales optimization.

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page