About Us:
Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1300 clients leading the Utility, Telecom, Auto Finance, Insurance, Consumer Finance, and Health industries. Our comprehensive eBilling and Payment Platform allows our clients to provide a unified customer bill-pay experience that includes online, mobile, IVR, text, kiosk, and agent-assisted channels, as well as a full range of customer communication options.
For more details, please visit www.paymentus.com
Job Position: SOC Analyst
Experience: 2+ YearsJob Location: Remote
Shift: Rotational Shift
Base location: Gurgaon
Essential Functions/ ResponsibilitiesWhat we expect from you?
You have the ability to work in a fast-paced environment adapting to changing priorities
You are focused and detail oriented but know when to seek help from others
You have excellent written and verbal communication skills to articulate problems and solutions to both technical and non-technical audiences
You possess superior troubleshooting and analytical skills to determine the root cause of issues
You strive to identify areas of improvement and work proactively to prevent issues from occurring
You are a self-starter with an appreciation for tackling technical challenges of varying complexity
You are diligent when making decisions and can easily justify your actions.
Why Join us?
You hate micromanagement and freedom to work is important to you
Enjoy flexible and relaxed work environment
Work life Balance is important to you
Enjoy Motivating Working Conditions
A friendly, Supportive, Professional and achievement-oriented management team
Competitive remuneration
An opportunity to learn new things every day and work on latest technologies