Generative AI Business Analyst

Join us as a Generative AI Business Analyst to drive GenAI initiatives at the interface of technology, people and performance.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

How you will create an impact

Our product managers have a collaborative build mindset. They are organizational masterminds who excel in managing high performance, cross functional product teams. Working closely with the business, design, data modeling, and engineering teams, they drive lean and agile development and execution processes, ensuring the seamless delivery of high quality, value-centric digital products.

• Acts as the voice of the customer in the definition of innovative digital solutions
• Works globally across multiple business units and functions with strategic design to gain an understanding of user personas, pain points and journeys
• Supports definition direction for product feature prioritization for future releases for one or more delivery teams
• Provides insights into product, technology and market trends
• Assist in development and documentation of  feature lists, user stories, and roadmaps in line with overarching product vision
• Supports collection and synthesis of product feedback directly with stakeholders at all levels through data analysis, surveys, concept testing, analytics tools, and A/B testing
• Acts as the champion of the MVP concept, distilling the product down to what is desirable, viable and feasible
• Solves complex issues by managing trade-offs between value, stakeholder impact, speed to market and technical feasibility
• Monitors and regularly reports on product progress and KPIs
• Collaborates with multidisciplinary teams to scope, design, concept test and deliver innovative solutions
• Leads the development for significant portions of business cases, operating plans and new business proposals
• Develops materials to communicate progress to partners and clients
• Influences others to champion production adoption and evolution through direct interaction with key business sponsors and organizational leaders

What you’ll need to succeed

• A bachelor’s degree from an accredited educational institution
• An MBA or other advanced degree (preferred), or equivalent practical experience
• 5+ years in financial services,  insurance, consulting or similar industries
• Understanding of Artificial Intelligence technologies including Generative AI
• A focused desire to build products and services that customers love
• Working knowledge of agile at scale development methodologies
• Experience launching multiple digital products
• An ability to think strategically and creatively
• Superior interpersonal and communication skills
• The ability to ensure the confidentiality of sensitive information and thrive in a fast-paced, intellectually demanding and service-oriented environment
• The capacity for self-motivation, independent initiative and creative problem-solving
• The ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
• A diligent attention to detail and strong technical intuition
• Demonstrated leadership skills and experience collaborating with cross-functional teams
• Strong communication skills (written and verbal) to convey thought leadership for digital product concepts and influence senior leadership (L4/L3) executives
• Demonstrated progressive experience in management and leadership including ability to influence others without direct authority

Ready to drive new innovations? We would love to hear from you.

Veterans are encouraged to apply.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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