Services Presales Solutions Architect for Data, Data Science, AI/GenAI & ML

United Kingdom (London)

Are you an experienced Services Presales Solutions Architect (PSA) who could provide presales advices for game-changing, enterprise-wide Data, Data Science, AI/GenAI & ML Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex Data & AI/GenAI & ML use cases?

The Presales Solutions Architect works within our Dell Technologies Services (DTS) Presales team. They are responsible for leading the Data, Data Science, AI/GenAI & ML services solutioning in close alignment with the Services Solutions Principals, Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services.

Join us to do the best work of your career and make a profound social impact as a EMEA Services Presales Solutions Architect for Data, Data Science, AI/GenAI & ML on our Dell Technologies EMEA Services Presales Specialty team.

What you’ll achieve:

This is a senior, presales, customer interacting role. The Services Presales Solutions Architect will lead the Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SoW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management and governance.

You Will:

• Engage in highly complex solutions and sales opportunities in various industry verticals with a focus on Data, Data Science, AI/GenAI & ML, HPC services.

• Be part of an EMEA team of Services Presales experts and work on opportunities across EMEA. You will also support the country-based Services Presales teams with your subject matter expertise.

• Be recognized for your Services solutions presales subject-matter expertise and technology and services passion in the area of Data, Data Science, AI/GenAI & ML and HPC.

• Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Data, Data Science, AI/GenAI & ML services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns.

Take the first step towards your dream career.

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 10+ years services presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches.

• Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning

• Excellent knowledge of the Data, Data Science, AI/GenAI & ML, HPC services, technologies, use cases, concepts and technologies and respective Transformation Programs, e.g. Data  Stratgy, Data Governance, Data Management, Data Preparation, Data Architecture, Data Engineering, Data Analytics, Data Science, Neural Networks, Natural Language Processing, Large Language Models, AI inferencing, AI training methodologies, key application architecture and integration concepts, container- and virtualization architetctures and platforms, AIOPs, MLOPs.

• Proven experience in architecting data center infrastructures at scale to deliver Data/AI/ML services spanning across racks, power & cooling, network, compute, storage and backup & recovery; proficiency in High-Performance Computing (HPC) architecture, including cluster management, parallel processing, and performance optimization; knowledge of disaster recovery and backup solutions: Familiarity with strategies and tools for ensuring data integrity and availability.

• Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written) - additional language skills are a plus; excellent technical and business writing skills; ability to work across EMEA in an international, diverse environment (mainly virtual).

Desirable Requirements

• Working knowledge of Dell Technologies product and services portfolio relevant to Data, Data Science, AI/GenAI & ML, HPC

• Practical service delivery experience and relevant certifications in the area of Data, Data Science, AI/GenAI & ML, HPC

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.