It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

About Fractal

What makes Fractal a GREAT fit for you? When you join Fractal, you’ll be part of a fast-growing team that helps our clients leverage AI together with the power of behavioral sciences to make better decisions. We’re a strategic analytics partner to most admired fortune 500 companies globally, we help them power every human decision in the enterprise by bringing analytics, AI and behavioral science to the decision.

Our people enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. We have a Glassdoor rating of 4 / 5 and achieve customer NPS of 9/ 10. If you like working with a curious, supportive, high-performing team, Fractal is the place for you.

Primary Responsibilities

• Work closely with the Business Process Re-engineering team, business stakeholders and other functions to understand business and solution needs, and translate into robust, efficient, and scalable technical designs
• Build the automation solution using RPA technologies, other relevant programming language/platform in completing the initiative
• Actively participate in implementing and maintaining process engineering and agile best practices across the delivery model, including continuous integration / continuous delivery; build, test and deployment automation; and quality focused development practices
• Driving an engineering focus and quality-first approach during the governance and delivery life cycle
• Identify, define, document and advocate for the most appropriate way to implement end-user requirements to achieve stated business goals objectives and achieve the product vision, whilst remaining aligned with Operational Excellence target operating model and roadmap
• Identify and define re-usable design patterns that address common needs which are robust, flexible, and extensible
• Engage and initiate solution discussions, including producing and demonstrating high fidelity prototypes of proposed solution components, and demonstrate these to senior stakeholders, to gain feedback for a desired outcome

Required Experience

• 4 years of relevant experience in Pega Robotics, UiPath or any RPA tool (UiPath, PEGA, Automation Anywhere, Blue Prism)
• At least 3 years of professional experience in advanced programming concepts using any of the following language C/C++, Python, VB Script, Ruby, Java, JavaScript, .NET
• Knowledge of technical architecture for Automation/RPA projects. Has been involved in multiple automation initiatives that delivered tangible benefits
• Knowledge of risk and internal control concepts and experience in applying them to coding standards of various technology solutions and aligned to business processes. Understanding of extensible and scalable solutions
• Good stakeholder management skills
• Conceptual knowledge/background in Agile (Scrum) practice, and/or Project Management

Preferred Competencies/Skills

• Strong problem-solving and analytical skills
• Able to do process analysis, solution design and implementation
• Comfortable to do technical requirements, tool/system(s) testing, including UAT and bug fixes
• Good verbal and written English communication skills, and can deal with all levels of management both in GSSC and onshore
• Can do facilitation and data gathering skills as required
• Process/Solution flow design and optimization
• Adaptable to change and able to work in a highly dynamic environment
• Ability to manage multiple automation initiatives; ability to work with centre-wide and regional projects
• At least 1 year experience in the financial services industry, preferably in insurance
• Working experience in a consulting or shared services environment preferred

Education: Bachelor's Degree or equivalent combination of education and work experience

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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