Elevating the quality of human life through every conversation

Senior Platform Engineer

Location: Bangalore, India

Experience: 5 years to 10+ years

About the Team:

At Symbl.ai, our team is dedicated to revolutionizing the field of Conversation AI. We are a collaborative and innovative group, pushing the boundaries of what's possible in AI-driven communication technologies.

About the Role:

As a Senior Platform Engineer at Symbl.ai, you will play a crucial role in designing, building, and maintaining the infrastructure that powers our Conversation AI platform and our new product, Nebula. You will work closely with cross-functional teams to architect scalable and reliable systems that deliver exceptional performance and reliability.

Highlights for Senior Platform Engineer:

Joining Symbl.ai as a Senior Platform Engineer offers the opportunity to work on cutting-edge technologies in the Conversation AI space. You will have the chance to shape the future of communication by building robust and scalable infrastructure solutions that drive innovation and enable seamless user experiences.

Working as a Senior Platform Engineer, you will:

• Design and develop scalable, high-performance distributed systems to support the processing and analysis of large volumes of conversational data.
• Architect and implement infrastructure solutions for deploying and scaling microservices-based applications in cloud environments, such as AWS or Azure.
• Collaborate with software engineers and data scientists to optimize system performance and resource utilization for machine learning workloads.
• Implement monitoring and alerting systems to ensure the health and availability of production services, with a focus on proactive incident detection and resolution.
• Automate infrastructure provisioning, configuration management, and deployment processes using tools like Terraform, Ansible, and Kubernetes.
• Participate in architectural discussions and contribute to the evolution of our platform's architecture, ensuring scalability, reliability, and security.
  
  

To excel in this role, you should:

• Have 5+ years of experience in software engineering, with a focus on building and maintaining scalable infrastructure solutions.
• Demonstrate proficiency in cloud computing platforms such as AWS, Azure, or GCP, with hands-on experience in designing and deploying cloud-native applications.
• Possess strong programming skills in languages like Python, Java, or Go, with experience in building and debugging distributed systems.
• Show expertise in containerization technologies like Docker and container orchestration platforms like Kubernetes.
• Exhibit knowledge of networking concepts, including TCP/IP, DNS, and load balancing, and experience in troubleshooting network-related issues.
• Have a proactive mindset, with a passion for learning and staying updated on emerging technologies and best practices in cloud infrastructure and DevOps methodologies.

Benefits and Perks 

• An open and inclusive culture and work environment.
• Work closely with a team on the cutting edge of AI research
• Health insurance for you and your family
• Parental Leave and family-planning support
• Annual Learning and Development
• We are aggressive with our goals and hence speed with predictability are critical when it comes to execution. Symbl’s fixed leave policy of 18 Planned leaves, 8 sick leaves, generous maternity, paternity and 16 annual holidays - are carefully curated to deliver on those core company values.
  
  

About Symbl.ai
We are a venture-funded AI startup building conversational AI since 2018; and the journey of building safe, secure and business-ready AI to solve problems in communication experiences informs a lot of the decisions we make about how we build our technology. Symbl is a developer-first platform whose core mission is to bring understanding and generative AI to every business that  relies on understanding human conversations, and give machines the ability to comprehend communications better than humans. We believe this will transform how businesses think about their knowledge and will accelerate the various use cases where unlocking unstructured data for business use cases generates ROI at scale.

We obsess about a great developer experience for all our products, the business-readiness of the AI we build, and pride ourselves in bringing state-of-the-art Large Language Models (LLMs) to multi-modal multi-party conversations. 

As an organization, we firmly believe in equal opportunity and do not engage in any form of discrimination based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status. We are committed to maintaining a diverse and inclusive work environment where every individual is respected and valued for their unique contributions..

How to Apply:  Email with your cover letter including any relevant links to Github or your recent publications to careers@symbl.ai. We look forward to getting to know you!