Company Description

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Around 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

How does Docplanner Tech fit here?

At Docplanner Tech we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us. 

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

Job Description

About the team: 

We are Noa:Reception, a product growing in the healthcare market. We aim to help doctors handle omnichannel communication with patients.

Noa:Reception consists of two services: the AI bot that handles patient conversations and the greenfield Inbox part, an omnichannel tool that monitors and automates communication.

We’re looking for an experienced software engineer, preferably with a solid PHP/Symfony background to join the Inbox team.

Why would you like to join us?

• People: our team right now is about a dozen people — not only software engineers but the whole team responsible for product development. We all wear many hats, and we all have a say in the final product. If you like to know and understand the business, feel the users - this is something for you.

• Product: we’re building a middleman for a communication system, so not yet another CRUD app. We might not be blockchain-based, but we operate at the junction of telecommunications, messaging, AI, and user experience. We are in the market fit phase looking for the right place across 3 markets.

• Technology: we have a lot of freedom and we use it to manage the technical debt level. This means PHPUnit and behat tests, PHPStan, code sniffer, deptrac, and more. We would love to play with Roadrunner/Swoole/Frankenphp.

Our tech stack

• We’re working with Symfony 7 and PHP 8.4.
• The back office is made using EasyAdmin.
• We use the following: MySQL, RabbitMQ, Redis, Twilio, GitHub & GH Actions, ELK, and DataDog.
• We’re following DDD principles, but we’re not fanatical about it.
• We benefit from continuous delivery. We deploy as soon as the code review is complete, and it’s all automated.

Some of our short-term challenges

• Deliver the basic value to the customers as fast as possible to check our product hypothesis.

Some of our perks

• We are a separate team within a large, mature company. You can experience our agile working culture and benefit from all of DP Tech's initiatives and people (meetups, workshops, I/O days, hackathons, and other events).
• You make your hours, and nobody asks you about it. As long as you’re contributing to the team, you can pick up your kid from daycare, do errands, or work until 2 am.
• We leave a lot of autonomy to you. You can experiment and fail. We’d rather have you ask for forgiveness than for permission.
• Our offices are open to all, but we are rarely there. It’s up to you how you want to work.

Qualifications

Our ideal candidate

• Worked in a small team before, so they understand that nobody will do the job for them. They will need to take initiative, make decisions, and implement them. They won’t be just a „small cog in a large machinery”.
• Has experience with distributed systems architecture and DDD concepts.
• Knows how to work with applications at scale.

Our requirements

• You have a solid understanding of Object-Oriented Programming principles and good knowledge of PHP (or you are willing to learn).
• You know how to test your code.
• You’re familiar with application architecture and design patterns. 

This role’s responsibilities

• You will be part of the product team working in an agile approach delivering value to our customers (so no complaining about the „product people” - we’re a team).
• Your main focus will be backend development (you will have the opportunity to work with others on topics in your area of interest).
• We expect you to contribute innovative ideas to the team. You will not always be told what to do next.

Additional Information

What happens when you apply

1. We interview you remotely. You’ll meet with someone from the engineering and People Experience teams at this step. It will take about an hour. No coding, no hard questions. Unless you ask some.

2. During the second phase, we’d like you to show your technical skills. Usually, it’s a take-home assignment, but we can schedule a pair programming session.

3. We conclude the process during a second meeting where you’ll meet the team and discuss the assignment. We want to get to know you better and show you our reality. We can share our codebase so you know what you’re signing up for.

You always get detailed feedback from us, and you’ll hear about the final decision within a few days.

Let’s talk money

• A salary adequate to your experience and skills. 
• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings.
• Share options plan after 6 months of working with us.

True flexibility and work-life balance

• Remote or hybrid work model with our hub in Barcelona.
• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly).
• Summer intensive schedule during July and August (work 7 hours, finish earlier).
• 23 paid holidays, with exchangeable local bank holidays.
• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first 

• Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental).
• Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy.
• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

Keep growing with us

• Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, color, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO