Job Title: Sr Manager, AI Solutions, Sales and Business Operations

Reports to: Sr. Director, AI Solutions – Hearst Newspapers

Location: Hybrid – San Francisco, CA / Houston, TX / Austin, TX / San Antonio, TX / CT 

The Opportunity: Ignite the AI Revolution in Media

At Hearst Newspapers, we're not just embracing AI—we’re leading an industry revolution. We’ve reshaped sales and business operations, adding efficiencies and creating real impact with AI at the core. With robust early successes, your expertise will fuel our next leap forward, significantly influencing strategy and execution. This is your chance to:

• Shape the Future: Collaborate directly with executives who genuinely value and act upon your strategic insights.
• Drive Innovation: Take ownership of pioneering AI products, pushing the boundaries of what’s possible.
• Accelerate Your Career: Grow rapidly within a forward-thinking industry leader, defining the cutting edge of media innovation.

Role Overview

As our AI Solutions Manager, Sales and Business Operations, you'll transform visionary AI strategies into reality, leading the development and expansion of powerful generative AI tools. Your impact spans diverse teams—sales, marketing, client success, operations, and beyond—unlocking unmatched innovation, efficiency, and growth.

Key Responsibilities

1. AI Product Excellence

• Champion the complete lifecycle of AI-driven products, from visionary ideation and rapid prototyping to seamless deployment and ongoing optimization.
• Perfect AI interactions—crafting refined prompts, improving user experience, and ensuring reliability and responsiveness.
• Build powerful integrations with enterprise platforms (CRM, analytics, automation tools) to elevate functionality, adoption, and impact.

2. AI Enablement & Cultural Transformation

• Architect dynamic training and sales enablement programs that elevate AI literacy, from foundational onboarding to advanced innovation workshops.
• Cultivate passionate communities of AI advocates through coaching, peer-learning, and collaborative networks.
• Empower teams with meticulously curated resources, intuitive prompt libraries, documentation, and robust self-service support.

3. Strategic Partnership & Thought Leadership

• Serve as the critical link between frontline innovation, executive strategy, and cross-departmental collaboration.
• Proactively explore and identify strategic AI opportunities, turning insights into impactful, scalable solutions.
• Influence strategic decisions with powerful, data-driven recommendations delivered directly to senior leadership.

4. Analytics, Insights & Impact Narratives

• Establish clear and ambitious KPIs to measure AI impact, tracking progress with insightful, interactive dashboards.
• Craft compelling stories and case studies that vividly illustrate the real-world benefits and transformative impact of AI initiatives.

Ideal Candidate Profile

• 5–10 years leading sales enablement, product management, or digital transformations in dynamic sectors such as media, sales, business operations or marketing technology.
• Ideally an expert in building and scaling basic generative AI solutions (GPTs, prompt engineering libraries, etc).
• Capability/ability to learn building more integrated generative AI and data architecture solutions (LLMs, MCPs, etc.)
• Mastery of integrating and optimizing low-code/no-code automation platforms (Zapier, Make.com, Airtable).
• Inspirational leader adept at guiding teams through complex transformations and thriving in uncharted territories.
• Exceptional communicator, turning sophisticated AI concepts into clear, influential business narratives.
• 5-10 years managing a team and leading change management efforts.
• Ability for travel to national markets.
• Bonus: Experience with sales enablement, CRM systems, ad-tech, and digital marketing ecosystems.

Your Career Acceleration

• Executive Influence: Frequent collaboration and strategic alignment with top-level Hearst executives.
• Cutting-Edge Expertise: Continuous exposure to emerging AI technologies, methods, and industry trends.
• Clear Growth Path: A structured trajectory toward senior leadership and executive roles.
• Professional Development Commitment: Generous annual funding for AI certifications, industry conferences, and specialized training.

Our Benefits: At Hearst Newspapers we not only support our employees through personal and professional development, but we also believe in promoting each individual’s physical, financial and emotional wellbeing (and that of their family).  Our industry-leading benefits include:

• Physical Wellbeing: Medical, Dental, and Vision coverage to keep you and your family healthy.
• Invest for the Future: Competitive retirement plan with matching program in most markets.
• Generous Paid Time Off: Recharge with ample time off, including holidays and vacation.
• Paid Parental Leave: Support for growing families, with paid leave for new parents.
• Monthly Child & Dependent Care Reimbursement: Financial support for the care of your loved ones.
• Emotional Wellbeing: Be your best self with our mental wellness benefits.
• LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual’s unique needs.
• Fertility Coverage & Menopause Support: Helping you along every step of your family journey.
• Pet Wellness Reimbursement & Rover Credits: We care about your pets, too – helping you keep them happy and healthy.
• And more, click here for additional benefits and details.

Stand Out & Lead the Charge

This role is designed for you if you've:

• Delivered groundbreaking generative AI products that tangibly enhanced business outcomes and revenue growth.
• Led the successful scale-up of AI solutions across complex organizational landscapes.
• Inspired and empowered diverse teams, transforming non-technical colleagues into passionate AI champions.

Join Hearst Newspapers and ignite the AI revolution that reshapes media and beyond. Apply now to make your mark on the future.

Hearst proudly embraces diversity and inclusion, welcoming talent from all backgrounds to join our transformative journey.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in California.  The reasonable estimate, if hired in California, is $100,000 - $125,000 plus the potential for bonus eligibility. Please note this information is specific to those hired in California.  If this role is open to candidates outside of California, the salary range would be aligned to that specific location.  A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.

About Hearst Newspapers:

With 2,500 employees across the nation, HNP represents a network of 24 daily and 52 weekly publications, including the San Francisco Chronicle, Houston Chronicle, San Antonio Express-News and Albany Times Union, several top digital-only news and lifestyle sites, marketing services businesses, and entertainment businesses such as King Features Syndicate. At HNP, we are investing in new and innovative ways to tell stories–growing newsrooms, diversifying tools, evolving platforms–to support the millions of people who trust us each month to help them make decisions, take action and be inspired. 

Be a part of something bigger–Your Headline Awaits