SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

Our new Content Engineering team is seeking a seasoned software engineer who is passionate about solving complex, challenging problems and can work with their primary team in Costa Rica and other peers across North America. We manage the technology powering our website, content creation, and localization tools for multiple products, and we work with cross-functional partners to grow our business and expand our international presence. 

If you have a proven track record in frontend technologies, expertise in building and supporting frameworks, and a passion for building large-scale sites, we invite you to be a key collaborator in shaping the future of our frontend stack. 

What you’ll be working on

• Help grow SurveyMonkey by optimizing our SEO and international presence, improving the content authoring and management experience along with localization tools, and expanding our design system 
• Create technical specs, write readable code, monitor post-release metrics, and present technology demos 
• Work with product owners on feature sets that impact platforms, services, and frameworks 
• Be a key player in cross-team technical initiatives and own the technical aspects of software architecture and development 
• Perform design and development of modular packages, components, and frameworks 
• Write robust and testable code, define APIs, build automation tools, troubleshoot issues, and perform code reviews

We’d love to hear from people with

• 8+ years of professional experience shipping production-quality code 
• Good command of web standards, accessibility, cross-browser compatibility, libraries, frameworks, and design systems 
• In-depth, hands-on knowledge of modern JavaScript and build tools (e.g., Node.js, React, Webpack, Storybook, CSS in JS) 
• Experience putting JavaScript on a diet and familiarity with performance enhancement technologies such as Memcache, Redis, Varnish, or fragment caching 
• Familiarity with at least one major backend language and corresponding frameworks (PHP/Laravel, Python/Pyramid, etc.) 
• Passion for promoting best practices and engineering standards to the team, leading the adoption of new technologies, and mentoring junior developers 
• Strong interest in doing code reviews, writing tech specs, collaborating within and across teams, and troubleshooting issues 
• Ability to communicate written and orally in English at the B2+ level

This opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 3 days per week.

Please apply using an English version of your resume/CV.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.