This role can be performed remotely anywhere within the United States.

Fullstory’s mission is to help teams create amazing online experiences for their customers. We do this by applying deep expertise in distributed systems and computer science to build an ambitiously high-scale, high-value platform, presented in an intuitive manner that customers love.

As a Senior Data Science Software Engineer on the Behavioral Intelligence team, reporting to one of our founding members, you will be a hybrid of a Data Scientist and a Software Engineer. As a Data Scientist, you will perform research and development of algorithms, models and novel machine learning and AI systems. As a Software Engineer, you will work with engineers, designers, and product managers to bring these systems to life from idea, to prototype to production. Working with platform engineers to continue improving the infrastructure to support data science.

We are a product-centric team and work in a tight feedback loop with our customers. You will play a key role in bridging the gap between exploratory data science and scalable, production-ready systems that solve high value problems for some of the world’s leading brands and companies. We are looking for someone with a curious, builder and tinkerer mindset that is eager to make a big impact on important new lines of business for Fullstory through a deep collaboration with a multidisciplinary team of engineers, data scientists, and product managers.

In a typical day, you might:

• Design and execute experiments that develop algorithms and models that are actionable and create meaningful business value.

• Develop machine learning systems that model, classify and predict behavior.

• Write production-quality code and help design the systems that will incorporate your algorithms and models into product features and services.

• Set up instrumentation and analyses that continuously monitor those product features for quality assurance and customer success.

• Work with engineers to architect new data science product infrastructure.

Here’s what we’re looking for:

• Have worked in a product-centric engineering role before, or aspire to, and have experience delivering data-driven features end-to-end from experimentation to production.

• Have experience in statistics, data analytics (SQL and Python), and machine learning.

• Have experience building classification or anomaly detection systems (sentiment analysis or fraud detection a plus).

• Have experience with personalization and recommendation systems (conversion rate optimization [CRO] experience a plus).

• Are strongly self-motivated, excited to work collaboratively, and comfortable with practices like code reviews, design reviews, and pairing.

• Have experience partnering with engineers to architect production-ready solutions.

You’ll be joining a very tight knit team filled with passionate, collaborative people, all of whom are excited to meet you!

 #LI-Remote

About Fullstory

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.

How we support you:

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

• Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.

Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially.