About Voyc

Voyc is a fast-growing SaaS company providing innovative compliance monitoring solutions for the financial services industry. We harness advanced AI and machine learning to ensure firms can monitor and improve their customer interactions effectively. As we expand our customer base and product offering, we're looking for talented individuals to join our mission to revolutionise the industry.

Role Overview

We are looking for a Senior Backend Engineer with at least 5 years of experience to join our dynamic team. You will be instrumental in shaping the future of our platform, scaling our web applications, and architecting integrations to take our solution to the next level. You'll work closely with cross-functional teams, including Product, Customer Success, and Operations, with a customer-centric mindset.

Key Responsibilities

• Architect and build and test scalable systems and integrations with telephony and CRM platforms.
• Develop, maintain, and monitor integrations, including product metrics, data deletion, and retention.
• Manage tech debt and ensure our systems scale efficiently.
• Collaborate with other teams to deliver top-notch features aligned with customer needs.
• Provide mentorship and guidance to junior developers, fostering growth within the team.
• Maintain PostgreSQL databases, including schema and index optimisation and performance tweaking.
• Peer review technical specs and pull requests.
• Continuously improving and adapting complex code structures.
• Utilising AWS services to achieve business goals.

You’ll be working with

• Python
• Django / DRF
• Celery
• Redis
• PostgreSQL
• Docker
• AWS

Requirements

Skills & Experience

• 5+ years of experience in backend web development.
• In-depth expertise of Postgres and RDBMS in general**.**
• Strong experience in building and scaling web applications.
• Proven track record of architecting scalable systems.
• Ability to architect, build, and maintain integrations.
• Exceptional written and verbal communication skills.
• A collaborative mindset with a strong alignment to company values and customer-centricity.
• Utilising and maintaining unit tests and end-to-end tests.
• Experience working with message brokers / queuing systems.

Bonus Points

• Experience working in SaaS startups.
• Experience integrating or working with CRM and telephony (dialer) systems.
• Leadership experience, particularly in mentoring junior developers.
• Working with Kafka and stream processing systems.

Benefits

What we offer

• A caring, growth-focused team culture where we support your personal and professional goals.
• Flexible working hours and a forward-thinking approach to leave policies.
• Company-sponsored lunches, travel, and learning opportunities, including an annual offsite to Cape Town.
• An inclusive and representative workplace that values diversity.
• Competitive salary and equity options, giving you ownership in Voyc’s success.
• A flexible, hybrid or remote working model, so you can choose to work from home or our office.

Join us at Voyc to make a real impact on the financial services industry and grow your career in a supportive and innovative environment!