What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do every day?

As a Sales Intern, you will work closely with the sales team and contribute to various aspects of the sales process, including:

• Lead Generation: Proactively identify and qualify potential leads through detailed research and outreach.

• Market Research: Conduct in-depth research on industry trends, competitor products, and customer needs to provide valuable insights.

• Lead Qualification: Evaluate leads based on defined criteria to ensure alignment with our products and services.

• Sales Support: Collaborate with the sales team to coordinate outreach efforts, schedule meetings, and support the end-to-end sales process.

• Data Management: Maintain accurate records in the CRM system, tracking all communication and lead interactions.

Requirements*

• Currently pursuing or recently completed a Bachelor’s or Master’s degree, preferably in Business, Marketing, or a related field.

• Open to a 6-month full-time internship and available to work from our Mumbai office.

• Proficiency in Microsoft Office Suite and familiarity with CRM platforms.

• Strong written and verbal communication skills to effectively articulate product value.

• Ability to conduct thorough market research and gather insights on potential prospects.

• Support the sales team by managing the end-to-end sales process, including lead qualification and follow-ups.

• Self-motivated, proactive, and results-driven.

• Ability to work seamlessly within a team-oriented environment.

• Basic understanding of AI technologies, virtual assistants, or SaaS platforms (preferred but not mandatory).

• Strong organizational skills to manage multiple tasks and priorities.

• Comfortable working in a dynamic, fast-paced environment.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

• On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.

• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.

• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.

• Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.

• Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India.

• Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool

• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.