Zefi is a customer insights platform. We empower companies to uncover valuable hidden patterns within their qualitative customer interactions, such as emails, call transcripts, surveys, chats, reviews, and more. By transforming these insights into actionable strategies, we accelerate growth and enhance the overall customer experience. We are a small team of exceptional individuals on a mission to radically change the way software products are built, empowering companies to do their best work crafting memorable customer experiences. Our team comes from some of the fastest-growing companies in Europe and some of the most innovative AI labs worldwide. Leading international investors and an amazing network of angels including unicorn founders and Product Leaders, back us. We share a passion for well-crafted digital products, we care deeply about the quality of our work, and we are united by the desire to build one of the best companies in the world to work for.
What You’ll Do:
Identify, research, and qualify potential customers through outbound prospecting efforts (emails, calls, LinkedIn, etc.).
Engage with prospects to understand their needs and present our solution effectively.
Book meetings and demos for the sales team with qualified leads.
Develop a deep understanding of our product, market, and customer base to communicate value clearly and persuasively.
Work closely with the sales and marketing teams to refine messaging and target high-potential accounts.
Maintain accurate and up-to-date records of prospect interactions in the CRM (e.g., HubSpot, Salesforce).
Collaborate on strategic outreach campaigns, experimenting with creative ways to engage prospects.
Provide feedback to the team on messaging, objections, and market trends to continuously improve our approach.
About you:
Minimum Qualifications:
You are hungry!
Previous experience in sales, customer service, or a similar client-facing role.
Eligible to work in a European country.
Based in (or willing to relocate to) Milan. This is a hybrid role, with flexibility on in-office requirements, but proximity to the office is essential for occasional needs.
Excellent communication and interpersonal skills, with the ability to build rapport quickly.
Self-motivated, goal-oriented, and resilient in the face of challenges.
A curious and proactive mindset, eager to learn and develop new skills.
Strong organizational skills and attention to detail.
A team player who thrives in a collaborative, fast-paced environment.
Preferred Qualifications (Bonus Points):
Familiarity with CRM tools (e.g., HubSpot, Salesforce).
Understanding of SaaS products and the tech ecosystem.
Track record of meeting or exceeding goals in a professional or personal capacity.
A creative approach to prospecting, with experience in outbound campaigns.
What You’ll Get:
A front-line role in driving the growth of our company.
Hands-on training and mentorship from our network of partners and Angels (some of the best leaders in Europe) to accelerate your career in sales and business development.
Opportunity to grow into a more senior role within our organization as the company scales.
Amazing retreats around the World
The chance to work with a strong team and interact with some of the hottest scaleups and companies in Europe.
Competitive salary, commission structure, and benefits in line with a venture-backed seed-stage startup.
