About the Team

Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. 

About the Role

As a Product Marketing Manager for ChatGPT, you will drive marketing strategies that fuel adoption and engagement for one of the world’s most widely used AI products. This role calls for a strategic marketer who can craft compelling narratives by deeply understanding both ChatGPT’s capabilities and the needs of our diverse users.

This role reports into the Head of ChatGPT Product Marketing, and offers a unique opportunity to shape the narrative for ChatGPT and how we bring its features and use cases to life.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Develop and execute go-to-market strategies for new features and capabilities within ChatGPT.

• Collaborate with product and research teams to translate complex technical concepts into clear, user-centric messaging.

• Leverage market research and competitive analysis to inform product positioning and identify growth opportunities.

• Create and manage marketing campaigns, content, and materials that enhance user engagement and adoption.

• Analyze product usage data and user feedback to refine marketing strategies and improve user experience.

You might thrive in this role if you: 

• 10+ years of experience in consumer or product marketing, with a strong focus in technology.

• Strong understanding of AI technologies and the ability to articulate their value to both technical and non-technical audiences.

• Excellent communication and storytelling skills.

• Proven track record of successful product launches and marketing campaigns.

• Ability to work cross-functionally in a fast-paced, dynamic environment.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.