At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

This position drives the maturity of the AI program, including the design and oversight of policies, frameworks, and best practices for responsible AI development and deployment. This role ensures that AI systems align with ethical principles, regulatory requirements, and organizational values while fostering innovation and mitigating risks.  The role works closely with the data organization as well as the broader technology organization and business to propel TruStage’s AI program and AI governance forward.  The position focuses on balancing risk management and value delivery to ensure compliance and risk mitigation while unlocking the emerging value of AI in a responsible way.

Job Responsibilities:

AI Governance

• Develop and implement AI governance frameworks, policies, and guidelines to ensure responsible and ethical AI practices.
• Responsible for governance and risk management framework to ensure activities required are completed by cross functional team made up of business and technical stakeholders. 
• Monitor and assess regulatory and compliance developments related to AI, machine learning (ML) and data used in AI/ML in collaboration with Legal and Compliance teams to ensure the company remains compliant with global standards for AI (e.g., CCPA, GDPR, AI Act, NIST AI Risk Management Framework).
• Serve as primary point of contact for communicating AI governance-related requirements and updates to the Executive Team, Core Data and Technology team and Business Areas.
• Partner closely with the Technology point person for AI to collaborate and drive a coordinated approach for the AI program at TruStage.
• Collaborate with cross-functional teams - including data scientists and engineers, and legal, risk, compliance, data governance, and ethics teams - to embed AI governance best practices into AI/ML model development and deployment.
• Establish processes for AI risk assessment, bias detection, transparency, accountability, and explainability.
• Conduct regular audits and assessments of AI systems to ensure they meet governance, ethical, and regulatory requirements.
• Drive internal education and training initiatives on AI governance, ethical AI, and responsible AI use.
• Develop reporting mechanisms and dashboards to track AI governance compliance and risk management.

Project Management

• Develop detailed project plans, timelines, and budgets for AI Governance initiatives and roadmap items.
• Coordinate with cross-functional teams to identify impact of AI Governance initiatives.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Manage resource allocation to ensure efficient project execution.
• Communicate project status updates to various levels of the organization including senior management, key stakeholders in the business, and technology teams.
• Address potential concerns regarding AI ethics and responsible development practices working with key portions of the organization.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor’s degree in computer science, analytics, economics, law, or related field, or equivalent combination of education and/or related professional work experience.
• 7+ years of experience in the data or technology space with particular focus in AI/data governance, regulatory compliance, risk management, or a related discipline.
• Understanding of and ability to actively discuss technical concepts with particular experience and interest in AI/ML space
• Knowledge of AI regulations, AI standards, ethical AI principles, and risk management frameworks.
• Strong analytical and problem-solving skills with the ability to assess complex problems and break them down into actionable components.
• Excellent verbal and written communication and stakeholder management.
• Experience working in a cross-functional environment, collaborating with legal and compliance, data governance, engineering, and business teams.
• Familiarity with AI auditing tools and bias detection methodologies is a plus.

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If you’re ready to help make a difference, apply today. Please provide your Work Experience and Education or attach a copy of your resume.  Applications received without this information may be removed from consideration.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStageTM, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.