As a Junior Prompt Engineer (aka an LLM Whisperer) at Gong, you’ll play a key role in building features and capabilities powered by Large Language Models (LLMs) and Generative AI. You’ll collaborate with cross-functional teams, innovate through prompt design, and directly impact the future of Gong’s AI-driven product.

As a Junior Prompt Engineer, you will:

• Design clear, creative, and effective prompts that drive user-facing product experiences.
• Analyze prompt performance, write evaluations, run experiments, and use data to continuously improve quality.
• Extract and label data from Gong’s internal databases to build evaluation datasets for measuring prompt performance.
• Learn and master B2B jargon, domain concepts, and sales playbooks to optimize prompts for our users’ real-world needs.
• Partner with research, product, UX, and engineering teams to design features that address real user needs through AI.
• Troubleshoot and refine prompt behavior across diverse use cases.
• Dive into the fast-paced world of AI/ML with continuous on-the-job learning.
• Work with cutting-edge LLM technology that’s reshaping the future of work.

You should apply if you have:

• Native-level proficiency in English.
• Exceptional communication skills, with a strong command of language and attention to detail.
• Experience applying core machine learning concepts and evaluation metrics (e.g., accuracy, precision, recall, F1 score) in practical settings.
• Strong skills in data extraction and analysis, with a proven ability to uncover actionable insights from complex datasets.
• Familiarity with prompting techniques and prompt engineering best practices — a strong advantage.
• A creative, curious, and analytical mindset, with the ability to turn vague ideas into structured prompt designs.
• Business acumen and empathy, enabling you to understand user goals and perspectives.
• A passion for learning, especially in the fields of AI and NLP.

We operate in a flexible hybrid work model.

What makes Engineering at Gong unique?

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.”

If you are curious to explore Gong’s exciting world of AI and innovation - don’t delay. Apply now. Who knows, maybe there’s a Gongster in you!

About us

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

At Gong, we celebrate individuality and diversity, ensuring fairness and equal opportunities for all employees. We follow a hybrid work model that blends remote flexibility with in-office collaboration - allowing for autonomy, strong relationships, and effective teamwork.

If these values resonate with you, we’d love to have you on board!

To review Gong’s privacy policy, visit www.gong.io/privacy-policy for more details.

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