About the Company

Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere.

Location

This role is office-based and can be performed from Trivandrum, Kerala, India.

What You'll Do (Key Responsibilities)

• IT Support & Operations
• • Respond to IT helpdesk requests from global personnel.
  • Oversee onboarding and offboarding processes within your region.
  • Manage end-to-end corporate asset lifecycle, including purchasing and tracking of corporate laptops.
  • Execute IT and IT Ops directives while identifying opportunities for process automation.
  • Ensure timely resolution of executive-level IT requests and tickets.
  • Manage and administer a wide range of SaaS products and vendors the company uses.
• Cybersecurity & Compliance
• • Collaborate with Security Managers, Leads, and Engineers to implement and support cybersecurity initiatives.
  • Manage and deploy the organization's SIEM system (experience with Microsoft Sentinel is a plus).
  • Monitor, triage, and respond to security events reported by the SIEM.
  • Assist developers and engineers in resolving security-related tickets within established SLAs.
  • Contribute to vulnerability management efforts and remediation strategies.
  • Support compliance efforts (SOC 2 Type II, ISO 27001, etc.) and help maintain regulatory compliance.
• Cloud & Infrastructure Security
• • Work with third-party CSPM and cloud security tools (experience in cloud infrastructure security is a plus).
  • Maintain expertise in Microsoft Azure and Azure Networking (DevOps experience is a plus).
  • Knowledge of Kubernetes, Infrastructure as Code (Terraform), and AKS is advantageous.
  • Assist in setting up and managing SD-WANs, firewalls, and routers.
• Programming & Automation
• • Utilize programming skills (Python required) to automate IT and security processes.
  • Identify and implement automation opportunities in IT operations.
• Incident Response & On-Call Support
• • Participate in an on-call rotation (minimum once per month) for incident response and escalation.
  • Ensure proper handling of security incidents through the Incident Response System.
• Stakeholder Collaboration & Process Improvement
• • Define and refine IT and security processes in collaboration with managers and stakeholders.
  • Work with HRIS tools such as Rippling (experience is a plus).

You're a Great Fit if You're

• A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge 
• A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude 
• Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
• A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda 
• Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you 

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Citizenship Requirements

For select roles, due to the nature of our clientele and the technologies involved, there may be specific nationality or citizenship indicated in the required qualifications section. These roles may involve access to sensitive information that is subject to export control regulations or other legal restrictions. In such cases, employment offers will be contingent upon your ability to comply with these requirements.

Compensation & Benefits

For India-based candidates: We offer a competitive base salary along with equity options, providing an opportunity to share in the success and growth of Armada.