The GenAI Adoption Project Manager will be part of the Citi Global Innovation Labs at the CTO organization. The organization is focused on delivering cutting-edge solutions across Citi’s businesses globally. The person in this role will be a main contributor to an end-to-end Global Strategic initiative to support GenAI adoption at Citi.
 

The position is focused on centralizing activities of GenAI Adoption’s Concierge services, which will be assisting development teams with scaling up their adoption of GenAI across Citi. The person in this role will be involved in engaging teams on their GenAI use-cases and centralizing all of the different aspects related to getting required clearances before they can start working on a Proof of Concept (POC) and through production release. Use cases vary, and the person in this role will be required to work across teams that implement a variety of GenAI solutions that serve different groups and products within the bank.

Responsibilities:

• Own the program’s book of work and centralize the work related to processing new GenAI use cases from onboarding through production
• Work with peers on streamlining adoption of GenAI, reducing overall friction in development teams’ successful deployment in production
• Assist teams with their GenAI Journey – Managing internal clients and connecting them with the right SME in the team
• Monitor and maintain use-case inventory data and lifecycle
• Own relationships with stakeholders across CTO Organization
• Communicate and coordinate on onboarding and production requirements, policy or procedural changes, recurring hold-ups or inefficiencies you identify throughout the process
• Educate development teams on GenAI onboarding process
• Own tracking and modeling tools

Skills and Preferred Background:

• Strong hands-on experience program or project management experience in complex development environments with focus on risk and compliance
• Experience with AI-related implementations
• Extensive experience with significant exposure to structured project management techniques and familiarity
• Expertise on Microsoft applications, Confluence, JIRA
• Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
• Strong organizational and project management skills
• Risk and Controls mindset
• Proactive and self-motivated professional who can hit the ground running
   

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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