Company

Cox Communications, Inc.

Job Family Group

Data Intelligence & Science

Job Profile

Data Scientist II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $85,500.00 - $128,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Communications is looking for a Data Scientist to join the Service Reliability team. This role will be responsible for building advanced analytics solutions that drive transaction reduction and continuous optimization solutions for Cox Communications' lines of business.  Associated scope will include (but not be limited to) transaction anomaly detection, real-time analytic application development, operational solution integration, and customer interaction analysis. The Data Scientist is required to have strong skills in advanced analytics algorithms, tools, and technologies to drive solution development at scale.  This position also requires the ability to work independently on all analytical projects, from data preparation and cleaning to formulating solutions, model development, validation, implementation, and presentation of findings to stakeholders.

Responsibilities:

• Ability to work independently in all aspects of analytical initiatives

• Partner with stakeholders to understand the problem at hand, help generate hypothesis and problem formulation and the selection of an appropriate methodology to solve the problem

• Prepare data, documentation, reports, and visualizations

• Expertise in the following strongly preferred: Generalized linear models, time series models, forecasting techniques, cluster analysis, and principal component analysis.

• Supervised and unsupervised models, including decision trees, nearest neighbor models, and neural nets; and several standard ML libraries

• Present insights and recommendations to the business partners

• Follow Analytics Lifecycle Development guidelines

• Test new technologies, tools, and data

• Develop and maintain production-ready code

• Keep up-to-date on new technologies, standards and practices

• Build domain knowledge around Cox’s Network Topology, Customer Experience Ops and Field Operations, and Cox’s Digital Adoption strategy, as well as telecom Operations in general.

Minimum Qualifications:

• Bachelor's degree in a related discipline and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field

• Strong programming skills and ability to utilize a variety of data, analytic software, languages/tools; e.g., SQL, Python (pandas, numpy, scipy, scikit-learn), PySpark, Tableau, etc.

• Experience creating production-ready software applications

• Experience using cloud computing to build analytics applications

• Strong communication and presentations skills. The ability to successfully comprehend and communicate advanced analytics artifacts, business insights, and resulting implications to non-technical business partners.

• Strong business acumen and problem-solving skills.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.