Description

Driving data-driven decisions and strategies to optimize customer value management. You will leverage advanced data analytics and machine learning techniques to uncover insights, develop predictive models, and recommend actions that enhance customer experiences, increase revenue, and improve business performance

Job Accountabilities : 

1. Analyze customer data to identify trends, patterns, and opportunities for improving customer value
2. Develop predictive models to forecast customer behavior and segment the customer base.
3. Collaborate with cross-functional teams to design and implement customer-focused strategies. 
4. Create actionable insights from data analysis to support marketing, sales, and customer service teams
5. Build and maintain dashboards and reports to monitor the impact of CVM strategies
6. Stay updated on industry trends and emerging data science technologies to enhance the organization's capabilities. 

Soft Skill

Technical Skills

Leadership

Education

Certifications

Industry Experience

Main Responsibilities

Competencies

Years of Experience