Job Summary:
The AI Senior Business Analyst will be a liaison for product owner(s), cross-functional product development team(s), and shared IT resources and IT management.
Job Duties:
- Proactively manages projects by anticipating potential challenges, identifying solutions, and ensuring timely delivery of AI initiatives
- Works closely with product owners to refine product backlogs and ensure clarity in requirements
- Discovers and communicates product value, effort estimates, and potential risks associated with AI products
- Acts as project lead over moderate to large AI projects, managing project scope and timeline
- Applies customer-centric, design thinking approaches to problem solving
- Leads original custom software products through the sprint backlog and development cycles to timely release(s)
- Follows Agile Scrum values, principles, and processes; ensures clarity of these items for others; provides coaching as needed; and helps the team to enact effective Agile Scrum approaches
- Collaborates with business product owner(s) to understand business needs from the epic and feature level to small actionable user stories
- Uses written and verbal communication to drive common understanding amongst the product owner and team members, helping define and refine requirements, business rules, technical solutions, and acceptance criteria
- Maximizes business outcomes through product coordination, assists where needed, removes blocks, and maintains the teams focus on delivering value
- Delivers AI solutions at scale
- Provides frequent status updates and resolves conflicts and removes obstacles
- Creates prioritized sprint backlog(s)
- Elicits, understands, analyzes, and defines business requirements from the user’s perspective
- Writes epics, features, and user stories to INVEST Criteria
- Ensures clear acceptance criteria and definition of done
- Coordinates and participates in sprint planning and sprint goal setting; ensures highest priorities are being met
- Ensures common understanding of requirements and solutioning among team members
- Joins and participates in daily product standups; provides and receives direct and immediate feedback
- Participates in frequent product discussions and decision making, including analysis and design of customer centric solutions
- Facilitates legal or security reviews as needed to ensure compliance and risk management
- Captures and prioritizes emergent requirements and quality issues
- Ensures deliverables are up to quality standards
- Plans for and participates in live demonstrations; assists in operational rollout and support
- Aids with project documentation including knowledge articles, process flowcharts, functional and regression test scripts
- Coordinates and participates in retrospective meetings
- Facilitates internal communication and effective collaboration and helps teams to implement change effectively
- Shields the team from external interference, allowing for focus on delivery of value
- Helps build a productive environment where team members ‘own’ the product and enjoy working on it
- Other duties as required
Supervisory Responsibilities:
Qualifications, Knowledge, Skills, and Abilities:
Education:
- High School Diploma/GED, required
- Bachelor’s degree with a focus in Computer Science or Business, preferred
Experience:
- Five (5) or more years of experience as a Business Analyst in an Agile Environment, required
- Experience with Project Management, preferred
- Broad business experience within a professional services environment, preferred
License(s)/Certification(s):
- Scrum Master Certification, preferred
- SAFe Certification(s), preferred
Software:
- Experience with one (1) or more of the following, preferred:
- Microsoft Teams, Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, PowerBI, Visio
- Azure DevOps
- ServiceNow
- ChatGPT
- Microsoft 365 Copilot
Language(s):
Other Knowledge, Skills, & Abilities:
- Strong project management skills, with the ability to manage multiple tasks and priorities effectively
- Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders
- Strong project management skills, with the ability to manage multiple tasks and priorities effectively
- Knowledge and interest in emerging technologies
- Strong knowledge in creating and leading high performing cross-functional teams, with team-members not directly under their supervision
- Ability to listen, support, and coach teams and business professionals as a servant-leader
- Recognized as a powerful and effective communicator
- Skilled in relationship building
- Ability to handle conflict-resolution; with an ability to approach a problem from various viewpoints, and achieve consensus
- A passion for quality software crafted with customer centric problem-solving skills and design thinking
- Ability to think beyond day-to-day activities; to apply system thinking
- Strong project management skills, with the ability to manage multiple tasks and priorities effectively
- Able to identify problems and make decisions based on observation and experimentation
- Able to learn from experience and apply that learning to perform successfully in new situations
- Resiliency in ambiguous situations
- Comfort with the concepts of transparency, inspection, and adaptation
- Focused on relentless improvement
- Adept at balancing team and individual responsibilities
- Ability to achieve common goals while working ethically and with integrity
- Ability to work beyond standard business hours and travel, as needed
- Able to travel, on a limited basis, in support of stated goals and/or for firm sponsored trainings and conferences
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $90,000 - $110,000
Maryland Range: $90,000 - $110,000
NYC/Long Island/Westchester Range: $90,000 - $110,000
Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
- Welcoming diverse perspectives and understanding the experience of our professionals and clients
- Empowering team members to explore their full potential
- Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
- Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
- Focus on resilience and sustainability to positively impact our people, clients, and communities
- BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!
*Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
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