Tower Hill Insurance Group has an exciting opportunity for a talented AI Scientist who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.
The Artificial Intelligence (AI) Scientist is responsible for extracting valuable insights from real-world data sources (documents, unstructured, and multi-modal data), leveraging generative AI technologies, identifying customer pain points, and creating next generation experiences enabled by the generative AI technologies. This position utilizes the latest in AI technologies along with the team’s expertise in data engineering and data science to unlock the big opportunities in risk management, drive efficiencies, and improve customer experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Design and develop custom Generative AI, NLP, LLM Models to automate workflows processing multi-modal data using batch and stream processing-based AI ML pipelines. Pipeline components include data ingestion, preprocessing, search and retrieval, Retrieval Augmented Generation (RAG), fine-tuning and prompt engineering to ensure the solution meets all technical and business requirements.
· Accelerate the pace of innovation by building quick prototypes for experimentation and scaling successful prototypes into deployed production systems.
· Work closely with members of the technology team and business stakeholders in the design, development, and deployment of the model solutions to ensure smooth integration of AI/ML models into production systems.
· Document and maintain comprehensive documentation of AI/ML modeling processes and procedures for reference and knowledge sharing.
· Ensure that the models are designed and developed while adhering to specified standards, governance and best practices.
ADDITIONAL DUTIES
This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.
RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
Bachelor’s Degree in Computer Science, Statistics, Mathematics, Engineering, or related field required. Master’s Degree or higher preferred.
EXPERIENCE
Minimum of three (3) years of relevant work experience required, including the following:
· Experience with deep learning and NLP libraries such as PyTorch, TensorFlow, or Hugging Face.
· Experience leveraging large sets of structured and unstructured data to develop data-driven analytics and insights using ML, NLP, computer vision solutions.
The following work experience is highly preferred:
· Professional experience with implementing information search and retrieval at scale, using a range of solutions ranging from keyword search to semantic search using embeddings.
· Hands-on experience with fine tuning Foundation Models and Large Language Models, with Retrieval Augmented Generation (RAG) using vector databases and knowledge graphs.
· Familiarity with building AI Agents and Chat Bots. Hands-on experience with common LLM libraries and infrastructure such as LangChain, LlamaIndex, vector databases etc.
· Experience deploying in managed AI platforms such as AWS SageMaker, AWS Bedrock, Azure OpenAI, Google Vertex AI.
· Experience working in accordance with DevSecOps principles, and familiarity with industry deployment best practices using version control tools such as git, and containerization tools such as Docker, Kubernetes.
· Experience leading API development and deployment with REST and GraphQL API design, model serving, and endpoint creation with tools like Flask and FastAPI.
· Background in insurance or financial services industry along with regulatory knowledge and best practices is a plus.
CERTIFICATIONS
AWS Certifications in AI or ML preferred.
LICENSES
Valid Driver’s License required.
Preferred work arrangement hybrid on-site, but remote candidates will be considered based on qualifications and experience.
BENEFITS
We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)
*Tower Hill Insurance currently operates in these states CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, SC, TN, TX, UT, VA, WV.
Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com or call (561) 812-6247 and let us know the nature of your request and your contact information.
All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.
