About the Role:

Grade Level (for internal use):

S&P Global Commodity Insights
 

The Role: The AI Sales Specialist supports new sales, revenue growth and retention for S&P Global Commodity Insights AI Ready Data by ensuring a positive client experience throughout the entire sales cycle, effective implementation post sale and seamless hand-off to S&P Commodity Insights Support Team during the customer journey of engaging with S&P Global Commodity Insights AI Ready Data Product. 

This job is perfect for an individual keen to work in sales and specialize in our suite of Machine-to-Machine suite of S&P Global Commodity Insights products. The successful candidate will be expected to use the product expertise to facilitate success of existing sales opportunities and use their understanding of the technology and data landscape to generate new business strategies and opportunities within Machine-to-Machine product space. Input into marketing, sales campaigns, new business opportunities, managing relationships with assigned accounts as well as key internal stakeholder groups within S&P Global Commodity Insights are also essential. 

The Team: This role includes a training program at the start about S&P Global Machine Delivery offering, working with our Digital Product Management team. After 6 month you will be fully integrated into S&P Global Commodity Insights Commercial team and focus on opportunity nurturing, client/prospect engagement, closing sales and revenue growth. Being in the S&P Global Commodity Insights Commercial team the compensation structure is presented in a commission-based approach. 

In your first months, working with the team of the S&P Global Commodity Insights Digital Platform and Machine Delivery, coupled in working together with the individual business lines, you will focus on learning about S&P Global Machine Delivery offering and client requirements that shaped it. You will get familiar with the internal processes and groups relevant to your role. You will be invited to participate in pre-sales discussions and contribute to sales, post-sale product implementation and overall client adoption of the S&P Global Commodity Insights Machine to Machine Delivery offerings. The rapidly evolving Machine Delivery business includes APIs for raw data delivery, streaming functions for real time data, and bulk delivery (FTP) for voluminous requests. 

The transitioning into the AI Sales Specialist Team as part of S&P Global Commodity Insights Commercial where you spend approximately 60% of your time closely collaborating with sales to qualify leads, understanding the needs of prospective clients, showcasing machine delivery solutions, assessing additional sales opportunities, and helping drive client adoption rate. The remaining 40% of the time will be spent on furthering the knowledge of Machine Delivery offering, understanding the status quo of Machine Delivery Product roll outs, generate campaigns, build sales strategies together with the sales teams and generate relevant reports. 

The Impact: S&P Global Commodity Insights delivers pricing, insights, and analytics to industry partners, direct to external consumers and strategic software solutions and internal platforms where, when and how it is needed. We create over 16,000+ daily assessments used for 1,500+ cleared financial instruments that transact more than $10 billion every day. We stream over 20,000 bids, offers, and trades a month from more than 450 of the top Commodity Trading companies globally. Furthermore, we track 60,000 plus vessels live, create over 1,000 weekly reports, and monitor nearly 90% of the world’s refineries. S&P Global Commodity Insights leads the Energy information market in Upstream solutions as Gas & Power solutions and is highly focused to generate market dominance in Energy transition.  

Strategic responsibilities:  

• Act as a commercial Technology and Product expert for S&P Global Commodity Insights Machine delivery (FTP, API, and Streaming solutions) and AI Ready Data Product, collaborate closely with sales colleagues on closing existing opportunities, nurturing business growth, and building up clients’ understanding of S&P Global Commodity Insights data and its value.

• Consult and deploy Machine Delivery solutions to clients ensuring that S&P Global Commodity Insights software/access is configured to function within external environments bringing together internal product build teams as needed for effective support, 

• Proactively expand the use of S&P Global Commodity Insights solutions to all the relevant departments within existing accounts. Gather intelligence and communicate internally to identify opportunities to contribute to revenue retention and growth group targets.

• Be seen as a highly respected expert by clients and be the reliable source of information regarding the available S&P Global Commodity Insights solutions, the solution in development and how these solutions fit clients’ needs. 

• Work with Sales to structure sales opportunities, guide sales colleagues with subject-matter-expertise in presenting the most applicable business solutions, qualify leads and understand the needs of prospective clients.

• Influence internal product planning with real-life client examples, aggregated feedback and requirements. Participate in the roadmap definition and evolution of Machine Delivery solutions.

• Be a valued effective partner to S&P Global Commodity Insights Client Services and Customer Support groups in tacking complex client cases. 

• Build long-lasting relationships and trust with clients and developer community to understand, define and relay evolving commodity market requirements to the relevant internal product groups.

• Maintain perfect awareness of current S&P Global Commodity Insights offering landscape and upcoming releases.

Key Responsibilities: 

• Maintain Commercial product expertise in S&P Global Commodity Insights Machine to Machine suite of offerings. 

• Have detailed understanding and thought-through perspective of how S&P Global Commodity Insights delivery mechanisms integrate into clients’ internal systems as well as 3rd party software used by clients.

• Communicate data and technology solutions in a clear accessible manner.

• Possess working knowledge of retrieving, manipulating and visualizing S&P Global Commodity Insights data via Tableau, Power BI and Python.

• Proactively gather and share client feedback in respect to S&P Global Commodity Insights and competitive offerings.

• Acquire knowledge and keep accessible records of customer technology stacks, workflows, and internal structures. 

• Collate and maintain a library of code templates and practical application examples.

• Present success stories to sales on a recurring basis and leverage one’s expertise in guiding sales colleagues towards replicating positive outcomes. 

• Manage sales pipeline and accurate records of all client engagements in Salesforce.com supported with detailed notes and outcomes. 

• Evangelize simplification agenda by writing accessible client implementation stories and novice compatible client on-boarding documentation for S&P Global Commodity Insights internal consumption. 

• Report to your local Datafeed Sales Specialist Manager. 

• Hitting or exceeding SMART goal measurements, (# new AI Ready Data clients onboarded, # of meetings (externally/internally), # of presentations to customers, # of campaigns.

Core Qualifications: 

• 3-5 years client facing FinTech industry experience in product, solution sales or a relevant customer support role.

• Knowledge of data delivery technology landscape including RESTful API, SOAP API and Cloud offerings (Snowflake, Databricks, AWS Data Exchange) 

• Experience in using Salesforce.com to manage client records, sales pipeline and input client leads.

• Experience in data visualization via Tableau or Power BI (Preferred) 

• Experience in data retrieval, data manipulation and visualization via Python is highly desirable. 

• Working knowledge of commodity derivatives trading and resulting client data delivery expectations.

• Bachelor’s degree or equivalent experience in technical or science major.

• Experience with both Agile and Lean methodologies.

• Entrepreneurial spirit, commercial awareness, ability to work as a part of a team in a matrix organization .

• Strong verbal and written communication skills.

Key Qualifications: 

• Customer-first mind-set with ability to understand and act on customer insight.

• Ability to foster new and existing relationships with your clients to be seen as a trusted business partner.

• Proven Sales experience and capability.

• Strong analytical and quantitative skills with the ability translate complex client requirements into clear implementation steps.

• Ability to multitask, perform under pressure and meet strict deadlines without compromising the quality of work produced.

• Diplomacy and tenacity when managing and communicating with stakeholders at all levels of business alongside a firm ability to assume positive intent.

#LI-KD2

About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit http://www.spglobal.com/commodity-insights.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 

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