Company Description

We are seeking a highly skilled AI Engineer to join our team for the maintenance of our AI platform. The ideal candidate will be a ‘rockstar’ engineer with a strong focus on customer service and experience in the healthcare industry.

Job Description

• Platform Maintenance: Oversee the day-to-day maintenance of our AI platform to ensure optimal performance and reliability.
• Customer Service: Provide exceptional customer service to our global client base, addressing any issues promptly and efficiently.
• IT Services: Handle installations, applications, and helpdesk support, ensuring seamless operation and user satisfaction.
• Client Database Management: Manage and maintain the client database, ensuring data integrity and security.
• Collaboration: Work closely with other team members and departments to integrate new features and improvements to the platform.

Qualifications

• Experience in AI and Healthcare: Proven experience in AI engineering, with a background in the healthcare industry being a strong advantage.
• Technical Skills: Proficiency in platform maintenance, IT services, installations, and helpdesk support.
• Customer Service Orientation: Strong focus on delivering high-quality customer service, with the ability to address and resolve client issues effectively.
• Reliability: 100% reliability for the duration of the contract, ensuring continuous and uninterrupted service.
• Knowledge of Pax: Familiarity with Pax systems and eHR is preferred.

Additional Information

WHY YOU’LL LOVE US

• All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)
• Social insurance
• Open-door management policy
• Full Medical insurance
• Accommodation and Transportation Allowance
• Friendly environment that values innovation and efficiency
• Exciting opportunities for career growth and talent development
• Feedback encouragement
• Recognition and reward programs
• Competitive salaries and incentives
• Friendly environment
• Flexible and Comfortable schedule
• Fun committees
• Monetary rewards
• Fun, smart and creative people
• Career possibilities with growing team
• Paid vacations
• Social benefits

For more information about Nile Bits, please visit our website:

https://www.nilebits.com