Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Position Overview:

We are seeking a talented and experienced Conversational AI and Automation Engineer to join our dynamic team developing internal conversational AI workflows. As a member of our workplace technology team, you will play a crucial role in designing, developing, and implementing innovative solutions that leverage conversational AI and automation to drive efficiency and improve user engagement.

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and design conversational AI and automation solutions tailored to meet specific needs.
• Develop, train, and deploy machine learning models using Python and deep learning frameworks.
• Work with out-of-the-box AI conversational platforms and models to enhance the capabilities of our conversational AI systems.
• Design and deploy automation solutions to streamline internal processes and improve overall operational efficiency.
• Follow best software development practices to ensure code security, quality, maintainability, and scalability.
• Work closely with stakeholders to gather feedback and continuously iterate on AI and automation models for optimal performance.
• -Stay up-to-date with the latest developments in AI and machine learning, and apply them to real-world projects.

Qualifications

Qualifications:

• Minimum Bachelor’s or Master’s degree in Computer Science, Engineering, or a related
• Minimum Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum 3 years of hands-on experience in developing conversational AI solutions and automation technologies.
• Proficiency in programming stacks such as React, TypeScript, node.js, and knowledge on Python is added advantage
• Familiarity with relational database systems like Postgres or MySQL.
• Solid understanding of natural language processing (NLP) and machine learning techniques.
• Experience with popular conversational AI platforms and frameworks like MS Azure Open AI.
• Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.
• Excellent communication skills and the ability to translate technical concepts into layman’s terms for non-technical stakeholders.

Preferred Skills:

• Previous experiences deploying chatbots or virtual agents using AWS Lex or Microsoft LUIS
• Familiarity with cloud platforms such as AWS, Azure.
• Experience with chatbot development and deployment.
• Knowledge of software development best practices and version control systems.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.