Key Role:

Serve as the user's advocate throughout the product design and development process, providing critical user-centric insight that informs product strategy. Explore all aspects of a user's experience, establishing a complete understanding of their needs and preferences through a variety of tools and techniques, including extensive market research, user research, and usability testing. Serve as a storyteller, translating research into actionable user insights for clients, designers, developers, and other stakeholders. Work with versatile teams, including UX designers, service designers, AI developers, and product development teams, to continually test, ideate, validate, and improve user interactions and adoptions with AI products. Work without considerable direction and mentor and supervise team members. 

Basic Qualifications: 

• Experience creating user personas or user research 
• Experience conducting user research to inform strategies for developing AI capabilities that keep the end user in mind from start to finish 
• Experience leveraging industry whitepapers to produce UX frameworks
• Experience aiding user adoption of AI capabilities through training
• Knowledge of industry standards and best practices for the user-centered design process and UX principles and techniques  
• Ability to practice developing scalable frameworks or strategies for user adoption and user experience 
• Ability to prepare presentations and deliver briefings to senior leaders, general officers, and business executives 
• Ability to demonstrate interpersonal skills via verbal and written communication methods
• Secret clearance 
• Bachelor's degree 

Additional Qualifications: 

• Experience developing an analysis of alternatives 
• Knowledge of high-level data and AI concepts, and communicating with both technical and non-technical people on these concepts
• Knowledge of data interoperability, including bridging gaps, standardizing data, and promoting seamless exchange across systems
• Knowledge of Agile development 
• Knowledge of the AI/ML lifecycle of deployment 
• Ability to use digital tools and modern data platforms 
• Ability to multi-task and contribute to multiple lines of effort simultaneously 
• Ability to be passionate for modern AI/ML applications and implementations 
• Possession of excellent decision-making and problem-solving skills 
• Top Secret clearance

Clearance:    

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.