Track Concepts (part of UNITH) is a global mobile content services provider. For over 15 years, we deliver mobile content including games, videos, e-books and AI-powered digital humans to millions of customers worldwide (operating in 40+ countries).

We are looking for an intern to support Track Concept's commercial team. In this role, relationship management is key! You will support our Sales & Operations Manager and manage the relationships with our marketing partners (affiliates and media buyers), as well as contributing to the development of AI-powered digital humans.

Key Responsibilities

• After an intensive training-on-the-job, you should be able to understand the dynamic world of mobile content & AI products
• You will prepare (parts of) reports
• You will prepare and send out newsletters
• You will help clients with their online performance (check conversion rate, click-through rate etc)
• You will A/B test campaigns (knowledge of online marketing is a bonus)
• You will be a point of contact for day-to-day questions
• You will make sure that the signed contracts will be correctly managed
• You will be part of the day to day job of the commercial teams in ‘’winning’’ new clients and satisfying existing clients needs
• Achieving client satisfaction targets by providing excellent quality and speedy day to day support to our clients
• Understanding client needs by owning, troubleshooting and resolving their queries
• You will support the Operations team in creating AI products
• You will help test AI conversations in different languages

Requirements

• You are currently living in Amsterdam and enrolled as a student on a Dutch University or doing the Erasmus course
• Available for 5-6 months starting in January or February 2025
• Good problem-solving- and customer service skills
• Strong verbal and written communication skills
• Have a proactive “can do” attitude and assertiveness needed to get things done
• Are comfortable working in a digitally enabled environment
• Are comfortable working with numbers and have and affinity with data analysis
• Have a professional curiosity and you are eager to learn
• Have an affinity for online (affiliate) marketing
• Are responsible and reliable
• Team player
• Fluent in business English, both written & verbal.
• Fluent, both written & verbal in any of these languages is a plus; Arabic, French, Polish.

Benefits

• We are all about ‘Work hard, play hard’, so we provide;

• Paid full time internship (400 EUR/month)
• Work in the centre of Amsterdam, in an office with the best view
• On-the-job training
• Lunch compensation for when in the office (max. €6, - a day), kitchen with snacks, ice-cream & drinks
• Company events
• A massage chair

Please apply through LinkedIn or by sending your motivation letter and resume to hr@unith.ai. 

Hope to see/talk to you soon!