The Control Manager Vice President provides leadership to create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.

As a Vice President, Control Manager for AI/ML Analytics within the Chief Data & Analytics Office (CDAO), you will spearhead governance support for artificial intelligence initiatives and lead the Compliance & Operational Risk Evaluation (CORE) Program Governance. Your dynamic role will involve overseeing AI/ML Analytics processes and controls, driving the effective implementation of key controls in Policies and Standards, crafting comprehensive control management framework documents, and championing the Data & Analytics Control Manager community of practice. Collaborating closely with the Control Management team and CDAO business/control partners, you will be instrumental in shaping and managing the overall operational risk landscape for CDAO. 

Job responsibilities

• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
• Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.
• Verify key controls outlined in AI/ML Analytics related Standards and Policies are accurately reflected for CDAO and, where appropriate, across Lines of Business (LOB) and Corporate Functions (CF), leveraging in-depth knowledge of the CORE platform.
• Foster a community of practice for AI/ML Analytics-related Control Managers across LOBs and CFs, focusing on updates to standards, practices, common controls, and calibration.
• Support the mapping and gap assessment of current state controls against industry frameworks such as the National Institute of Standards and Technology (NIST) and regulatory requirements such as the Cybersecurity and Infrastructure Security Agency (CISA) framework, facilitating gap remediation as needed.
• Identify, analyze, and challenge meaningful metrics (.i.e. KPIs/KRIs) to inform on the health of the operational risk and control environment for reports shared with senior management, control committees and forums, and external regulators.
• Assist in issue management workflow end-to-end, including root cause analysis, action plan development and issue validation; provide ongoing assessment and tracking of CDAO owned issues and action plans.
• Design, enhance, produce, and maintain reporting processes for reoccurring deliverables on a regular basis.
• Maintain subject matter expertise and primary point of contact for the CDAO stakeholders we support.

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience required.
• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance.
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.
• Sound judgement in prioritizing work, engaging senior leaders, and managing through change.
• Experience leading across organizational boundaries to analyze, design, and deliver best practices.
• Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges.
• Strong understanding of the three lines of defense in banking institutions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, OneNote) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement.

Candidates must be able to physically work in our Jersey City, NJ or New York City offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 – EAD, OPT, TN, or L visas).

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans