Vanguard’s Personal Investor Group gives eight million like-minded investors across the U.S. the best chance for financial success by offering compelling investment products, advice, and client experiences. We cut through the complexity of investing and stand for what’s right on behalf of our client-owners.

A rapidly growing part of the Personal Investor business is CXD, a group that is passionate about improving client experiences. Recent technology changes such as AI, LLMs and GenAI have opened up many opportunities to drive productivity and improve client experience. As we think through how we utilize these capabilities effectively across multiple channels/platforms, there is a need for strong Product Owner to own related Data Science products/models end-to-end.

We are seeking a highly accomplished, strategic, and influential leader to be the Product Owner and develop a technical roadmaps for Advanced Analytic technologies. This Product Owner will work closely with Data Science leaders,  Data Architects, Data Engineers and Data Analysts within an Agile working environment.

Core Responsibilities

• Speed and complexity of AI technologies are evolving rapidly. You will help develop the product vision and roadmap for spinal AI capabilities, define their fit to analytic roadmaps, develop business cases and gain budget approvals and manage delivery.
• CXD ecosystem is matrixed between Data Analyst, Data Management/Engineering/Architecture within the Technology Office and Data Science delivery organization. You will engage with these teams and ensure connectivity to their roadmaps.
• Distill needs of multiple Experience labs into capability roadmaps for the shared services team.
• Proactively identify business opportunities that can be solved using AI/ML solutions. Develop roadmaps that include detailed product features and requirements, implementation plans and influence the organization to utilize these solutions Translate roadmaps into data science delivery schedules in partnership with Data Science Delivery Managers.
• Keeps abreast of latest innovations and test them within a controlled environment. Represent Vanguard in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents.  
• Hires, evaluates, and supervise crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Participates in the development of the department budget, including the identification of technology investments and budget allocation to support these tools. Reviews expenses and ensures unit operates within budgetary guidelines.
• Participates in special projects and performs other duties as assigned.

Special Factors

Sponsorship

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.