at Kore.ai
Full TimeKore.ai is a rapidly scaling enterprise AI company with nearly 100% year-over-year growth, specializing in AI agent platform for Global 2000 enterprises. We empower these organizations with solutions for complex, mission-critical AI implementations that demand sophisticated end to end platform and solutions, enterprise-grade security, and mature release management.
Kore.ai accelerates customer value from AI with control and flexibility through comprehensive business solutions: AI for Work, AI for Service, and AI for Process. These are built on the Kore.ai Agent Platform, which enables a standardized approach to developing and deploying agentic capabilities across the enterprise at scale.
Our ecosystem-agnostic design provides the freedom to choose models, data, channels, applications, and cloud deployment. We also offer build-friendly no-code/pro-code options to expand your AI bench.
For over a decade, we have been trusted by over 400 partners and 300+ Fortune 2000 companies as their AI strategy resource. We are committed to enabling the future of the enterprise – a system of agents supporting operations and their humans to exponentially drive business growth.
● Lead and manage a team of NLP engineers and scientists.
● Design and develop innovative NLP solutions for various business problems.
● Stay up-to-date on the latest advancements in NLP research and implement them into projects.
● Collaborate with cross-functional teams (e.g., data engineering, product management) to ensure successful NLP integration.
● Oversee the data pipeline for NLP projects, ensuring data quality and efficiency.
● Develop and maintain NLP models for various tasks (e.g., text classification, sentiment analysis, machine translation).
● Develop NLP models for various languages
● Evaluate and monitor the performance of NLP models, iterating to improve accuracy and robustness.
● Document and share NLP knowledge within the team and broader organization.
● Identify and prioritize new NLP use cases within the company.
● Recruit, interview, and hire talented NLP engineers and scientists.
● Compelling real world experience related to machine learning OR Artificial intelligence related to Natural language processing and or Computational linguistics
● Fine tune large language models for specific Gen AI tasks
● Test and evaluate machine learning models to ensure accuracy and efficiency.
● Develop process pipelines for Gen AI use cases
● Continuously learn and stay up-to-date with the latest developments in the field of machine learning or Artificial intelligence
● 5+ years of hands-on experience
● Minimum 5+ years of experience in Natural Language Processing.
● Solid experience with Python programming languages
● Strong understanding of various NLP techniques (deep learning, machine learning, statistical methods, LLMs).
● Experience with NLP frameworks and libraries (TensorFlow, PyTorch, spaCy, NLTK).
● Must be able to understand the NLP aspects involved in various non-English languages and implement
● Able to understand the different NLP Models architecture and break the model and segregate it into different parts (e.g encoding, other weights, decoding)
● Able to understand the various encoding decoding layers in models like FLAN T5, BERT
● Must have the ability to scale the application for millions of requests
● Application of machine learning algorithms and techniques for natural language processing.
● Application of Reinforcement learning with human feedback (RHLF) to a model
● Good to have skills with big data management tools, Node.js and scripting
● Good knowledge on content categorization algorithms
● Research, design and development of natural language processing algorithms
● Graduate in Engineering OR Masters in Computer Applications
