About Graphcore

How often do you get the chance to build a technology that transforms the future of humanity?

Graphcore products have set the standard in made-for-AI compute hardware and software, gaining global attention and industry acclaim. Now we are developing the next generation of artificial intelligence compute with systems that will allow AI researchers to develop more advanced models, help scientists unlock exciting new discoveries, and power companies around the world as they put AI at the heart of their business.

Graphcore recently joined SoftBank Group – bringing large and ongoing investment from one of the world’s leading backers of innovative AI companies.

Job Summary

We are seeking a highly motivated individual with experience in managing supply chain quality in a high-tech manufacturing organisation. The ideal candidate will be hands-on, comfortable with ambiguity and able to manage multiple projects and stakeholders simultaneously.

Working across our entire supply chain in a technically challenging, fast paced environment, you will ensure the readiness of our global supply chain to ramp successfully as we develop and manufacture the world’s most advanced AI systems and services.

The Team

The Graphcore Quality Team delivers outstanding customer experience and champions sustainable excellence throughout Graphcore. We are responsible for customer, supply chain and product quality, as well as organisational compliance, governance and assurance. You will be joining a diverse team of experts in these domains based in our Bristol, Cambridge (UK) and Hsinchu (Taiwan) offices.

Responsibilities and Duties

• Facilitate APQP activities such as risk assessment, failure mode and effects analysis (FMEA), and control plan development to proactively identify and mitigate quality risks
• Create and maintain quality plans, ensuring conformance to customer specifications and internal standards
• Ensure suppliers fulfil our NPI to ensure production readiness
• Collect and analyse key production metrics such as cycle time and yield to support process and quality improvements
• Support training and education of production personnel
• Develop standard operating procedures to improve operator efficiency and process consistency
• Participate in Kaizen events to measure, document, and continuously improve manufacturing processes

Candidate Profile

Essential:

• Ability to work across several organisations with engineering leaders and factory operatives
• Expertise in APQP activities, FMEAs, SPC, control plans, VDA6.3 and other quality tools
• Experience in facilitating engineering and management teams through structured root cause analysis (8D, 5-why, etc)
• Gravitas to represent Graphcore and partner companies and act as Voice of the Customer within our supplier chain
• Passionate about consistently aiming for excellence, attention to detail and relentless focus on continuous improvement
• Highly developed problem-solving skills
• Acute focus on delivering results under pressure and to challenging deadlines

Desirable

• Demonstrable experience in the semiconductor industry, server manufacturing with an emphasis supplier quality improvements
• Certification and/or experience in Lean and/or 6-sigma

Benefits

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments