About AlayaCare:  

At AlayaCare, we’re revolutionizing the way that home healthcare is delivered. Our leading cloud-based software allows our customers around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions as we empower providers to deliver better health outcomes to their patients and clients. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.     

About the role:  

Reporting to the Engineering Manager, Staff ML Developers work with researchers, applied scientists, engineers, and product managers to build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences in the AlayaCare platform. Satff ML developers also lay the foundations, research, experiment, and de-risk AI technologies that unlock new products and experiences for our 700+ tenants worldwide. They work with different product delivery teams, guiding them to provide strategic value for AlayaCare while driving technical design and upleveling the teams in their domain. They are responsible for defining the technical direction of the projects in their department, with a focus on delivering scalable and maintainable solutions. 

A deep understanding of all stages of development is essential, as is an understanding of the part each developer plays and how they contribute to the end product. Senior Staff Developers thrive on new challenges and is never intimidated by something unfamiliar to them. They are passionate about their work and gain genuine enjoyment from seeing projects through, from start to finish. 

A day in the life:      

• Confronted with real-world challenges and datasets, you will need to use your AI/ML expertise and creativity to apply existing methods and develop new ones to solve these problems in a practical and scalable way. 
• Research, propose and implement appropriate models/techniques for LLM benchmarking. 
• Participate in data collection and synthetic data generation, and generate custom benchmarks to evaluate diverse LLMs capabilities. 
• Collaborate daily with a team of like-minded developers, applied research scientists, product managers and quality engineers to produce quality software. 
• Contribute to the implementation of tools to facilitate LLMs evaluation and perform model / error analysis. 
• Develop innovative patentable ideas that ensure the competitiveness of this product within the domain of similar work being done in the industry. 
• Work with product managers to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality & high-impact solutions to our users. 
• Spend 50%+ of time coding 
• Mentor 2+ Developers 
• Provide technical direction for product development teams in your domain, and improve your colleagues’ skills through code reviews, technical mentoring, role-modelling, coaching, and knowledge-sharing. 
• Stay up to date with new technology and teaching other developers how to incorporate new trends. 
• Generate ideas with members of product delivery teams and help them find insightful solutions to complex problems. 
• Evaluate existing engineering processes and procedures across domains, identifying areas that need optimization, and leading the optimization effort. 
• Delegate tasks to appropriate teams and successfully managing technical projects through all stages of the development lifecycle. 
• Fundamentally understand the code and the code structure in connecting areas and quickly assess good or bad development decisions. 
• Manage business and technical stakeholders across different levels of the organization, selling your ideas with confidence. 
• Design domain and product strategy roadmaps. 

What you bring to the team:    

• 6+ years of relevant experience with a Bachelor's degree; or 4 years with a Master's degree; or a PhD with no experience; or equivalent work experience. 
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.  
• Solid expertise in Python. 
• Solid Machine Learning/Deep Learning theoretical knowledge and hands-on experience. 
• Experience with LLM benchmarking and evaluation is required; experience generating synthetic data is a plus. 
• Ability to read and experiment with ideas from recent research papers. 
• High level of creativity, quick problem-solving abilities, and adaptability. 
• Effective communication skills to convey research findings to both technical and non-technical stakeholders, ensuring a clear understanding of the benefits and limitations of LLMs across the organization. 
• Bilingual in French and English. 

Location and travel requirements:  

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Montreal Area. 

What Makes AlayaCare a Great Place to Work: 

• Our products have a positive impact on the lives of countless care workers and care recipients 
• Our company has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies and as a recipient of Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation 
• Equity in a well-funded, high-growth company 
• Hybrid working models with beautiful and creative office spaces to enjoy in prime locations 
• Virtual and onsite social events for employees centered around collaboration, learning, and fun, including DEIBA committee events, volunteer events, fireside chats, catered team lunches, celebrations, and team building activities 
• Comprehensive group benefits program, including telemedicine 
• Employee expense program for health, wellness, lifestyle, professional development and productivity-related expenses 
• Parental leave top-up program 
• Flexible vacation policy 
• Company Wellness Day program for extra time to unwind 
• Paid Volunteer Time off Program 
• Career growth and learning and development opportunities 
• An entrepreneurial culture of transparency, collaboration, and innovation 
• Access to our employee perk program for discounts at various participating vendors 

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.  

If you want to explore AlayaCare further, please visit our website www.alayacare.com.  

Better outcomes, better belonging   

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.    

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.    

If you require accommodation as part of the recruitment and selection process, please reach out to talentacquisitionteam@alayacare.com. Please note, we do not accept unsolicited headhunter or agency resumes.